People Operations Associate

About BlueLabs

BlueLabs is a leading provider of analytics services and technology dedicated to helping our partners do the most good with their data. Our team of analysts, scientists, engineers, and strategists hail from diverse backgrounds yet share a passion for using data to solve the world’s greatest social and analytical challenges. Since our inception we’ve worked with more than 400 organizations ranging from government agencies, advocacy groups, unions, political campaigns, and international groups. In addition, we service an ever-expanding portfolio of commercial clients in the automotive, travel, CPG, entertainment, healthcare, media, and telecom industries. Along the way, we’ve developed some of the most innovative tools available in analytics, media optimization, reporting, and influencer outreach.

About the team:

The Operations and People team supports the staff of BlueLabs, their work, and their clients. Ops and People at BlueLabs includes People Operations: supporting recruitment, onboarding, and the employee experience; Financial Operations: executing payroll, book-keeping, and financial planning; Technical Operations: supporting application access, asset management, and engineering  and broader Operational Logistics support: coordinating with corporate counsel and supporting facilities operations.

As a member of the Ops & People team, you might answer questions like:

• What is a current need at BlueLabs, and how can we build a process that addresses it?
• How can we make existing systems more efficient and values-driven?
• How can I create a plan that sets BlueLabs, its staff, and its clients up for success?

As part of the Ops & People team at BlueLabs you’ll be working with a team of operations professionals with various work backgrounds and experiences who seek to make Blue Labs a more efficient, compliant, and positive place to work.

About the role:

The People Operations Associate acts as a people champion who provides front-line, day-to-day support across the organization on all people-related tasks and matters. This person will be responsible for ensuring that the People Operations team’s processes and procedures run smoothly and effectively while providing a best-in-class employee experience. The ideal candidate is self-motivated with a passion for helping others and continuously learning, growing, and developing themselves and those around them. 

In this position you will:

• Support all recruitment activities including creating and editing job descriptions, sourcing, screening candidates, supporting the offer process, and liaising with hiring managers
• Field questions and concerns from employees at all levels of the organization, providing answers, coaching, and directing employees to the appropriate resources
• Collaborate with the other People Operations team members to coordinate and execute all employee onboarding and offboarding related tasks
• Support and administer employee lifecycle program initiatives, including performance reviews, learning and development programs, employee surveys, etc. 
• Create, maintain, and update process documentation and SOPs
• Assist in employee relations cases where necessary, referring complex and/or sensitive matters to the Manager of People Operations
• Become a subject matter expert of BlueLabs’ policies and maintain knowledge of employment laws and regulations as well as best policy practices 
• Partner with the rest of the People Operations team on logistics for all virtual and in-person employee events
• Manage HRIS team member data, ensuring data accuracy, completeness, and compliance and completing regular audits of the system 
• Build and maintain healthy and trusted relationships with employees across the business 
• Collaborate within the People Operations team as well as across the organization on various ad hoc projects and where areas of opportunity are identified

What we are seeking:

• 2-3+ years of generalist People/ HR experience, including, but not limited to, recruitment, onboarding, offboarding, employee experience and engagement, and people analytics
• Exceptional verbal and written communication skills
• High level of emotional intelligence and demonstrated ability to guide and work with others through a lens of empathy and compassion 
• Solutions-oriented mindset with a bias for action; demonstrated track record of executing effectively and efficiently
• A self-started with proven success working both independently and within a team environment; ability to take full ownership of assigned projects and initiatives 
• Detail oriented with excellent organizational skills; ability to manage multiple priorities and timelines simultaneously
• Passion for building strong relationships across an organization through a shared purpose and a sense of openness, transparency, and fun 
• A high level of integrity and discretion in handling confidential information

What We Offer:

BlueLabs offers a friendly work environment and competitive benefits package including:

• Salary: $67,000

• Premier health, dental, and vision insurance plans
• 401K matching
• Unlimited paid time off
• Paid persona  and volunteer leave
• 13 paid holidays
• 15 weeks paid parental leave
• Professional development stipend & tuition reimbursement
• Macbook Pro laptop & tech accessories
• Bring Your Own Device (BYOD) stipend for mobile device
• Employee Assistance Program (EAP)
• Supportive & collaborative culture 
• Flexible working hours
• Remote friendly (within the U.S.)
• Pre-tax transportation options for commuting to our office in Washington, DC
• Lunches and snacks
• And more! 

The salary range for candidates who meet the minimum posted qualifications reflects the Company’s good faith understanding and belief as to the wage range, and is accurate as of the date of this job posting.

To protect the health and safety of our workforce, as a company policy, BlueLabs strongly encourages all employees to be fully vaccinated against COVID-19 prior to beginning employment. BlueLabs adheres to all federal, state and local COVID-19 vaccination regulations. Except where prohibited by law, applicants who receive a conditional offer of employment will be required to produce proof of vaccination status prior to their first day of employment; if not the offer may be rescinded or employment terminated. BlueLabs will evaluate requests for reasonable accommodations for applicants unable to be vaccinated due to a religious belief, disability or pregnancy on an individualized basis in accordance with applicable laws.

At BlueLabs, we celebrate, support and thrive on differences. Not only do they benefit our services, products, and community, but most importantly, they are to the benefit of our team. Qualified people of all races, ethnicities, ages, sex, genders, sexual orientations, national origins, gender identities, marital status, religions, veterans statuses, disabilities and any other protected classes are strongly encouraged to apply. As an equal opportunity workplace and an affirmative action employer, BlueLabs is committed to creating an inclusive environment for all employees. BlueLabs endeavors to make reasonable accommodations to the known physical or mental limitations of qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview, or has any questions or concerns, they should contact the Director, People Operations.  BlueLabs participates in E-verify. EEO is the Law (Link to external DOL site)