People Operations Coordinator

Company Overview

Valimail is a fast growing, venture funded startup and the leader in Email Authentication as a Service. Here is your chance to get in on the ground floor at an important technology innovator and to help build a major business service category. We have built a revolutionary platform on top of open standards — DMARC, DKIM, and SPF — for the first time it makes it possible for any organization to protect itself against email impersonation. Valimail pioneered the notion of automated email authentication, with innovative components like our DNS-based Authenticator (including our patented Instant SPF). We’re committed to building a more trusted email ecosystem.

Frequently cited statistics show that women and underrepresented classes will only apply to roles if they feel they meet 100% of the qualifications. At Valimail, we encourage you to break through that statistic. Roles evolve over time, especially with innovation, and you may be just the person we need in the future. NO ONE ever meets 100% of the qualifications. We hope you're open to learning new skills in order to grow with us. Make our team, your team!

Position Overview

We’re seeking an experienced People Operations Coordinator to join the Valimail team. In this role, you will ensure our team members have a phenomenal experience from their first interview to their last day at Valimail. Your primary responsibilities will include core HR administrative activities such as maintaining accurate and complete employee records and process documentation. In addition to core HR responsibilities, you will also be responsible for fractional duties such as talent acquisition coordination, management of systems for T&E, and delivering employee recognition programs. This is a great opportunity for an early career HR or People Operations Coordinator looking to broaden their skills in a 100% remote environment.

What You'll Be Doing: 

People Ops Coordination (60-70%)

• Provide daily coordinator support, such as updating employee records in Google Suite and responding to Jira tickets, in a timely and accurate fashion.
• Perform customer service activities by answering employee questions and requests with clarity and compassion. 
• Complete core onboarding tasks and paperwork for new hires, such as creating new hire profiles in our HRIS and payroll systems and completing I-9 attestations.
• Write user-friendly documentation for People Operations processes and procedures, including knowledge articles in our wiki, Confluence, for employee and manager use.
• Participate in quarterly auditing of HR systems (TriNet, Lattice, Pingboard, etc.) to verify personnel data accuracy, and work with other stakeholders (Finance, IT, etc.) to update systems accordingly.
• Coordinate and deliver employee recognition programs and events, including arranging milestone swag and supporting company celebrations.
• Prepare standard communications and letters to employees going on leave, departing the company, or experiencing other significant changes.
• Work closely with your manager, the People Business Partner, to support ongoing people operations projects such as improving Valimail’s onboarding experience and training materials.
• Contribute to other people-related projects and activities as needed.

Talent Acquisition Coordination (~30%)

• Schedule candidate interviews and calls. 
• Coordinate and schedule job kickoff and debrief meetings.
• Monitor candidate feedback and communications to move candidates through the process in a timely manner.
• Communicate with candidates to request availability, manage expectations, and move them though the process in a timely and professional manner.
• Work closely with the Senior Technical Recruiter and hiring managers to ensure a smooth, clear, and complete process.

Travel and Expense Support (<10%)

• Review travel requests against company travel and expense policy and approve compliant requests.
• Administer travel system, TravelPerk, in partnership with the Finance and Accounting team.
• Monitor compliance with vaccination and safety requirements for in-person meetings.

About You: 

• One to three years of experience in the Human Resources field.
• Proven customer service skills. A background in prior customer service roles is a plus!
• High standards of professionalism and discretion, including experience handling sensitive or confidential information.
• Experience with HRIS tools such as TriNet, BambooHR, or Pingboard.
• Meticulous attention to detail.

Bonus Points:

• Bachelor’s degree in Human Resources, Organizational Psychology, or related field.
• HR certifications such as PHR, aPHR, or SHRM-CP.
• Experience with talent acquisition coordination. 
• Strong Excel skills for generating reports and presenting data.
• Working knowledge of labor law and employment law compliance practices.

Who We Are

Valimail is the global leader in zero-trust email security. The company's full line of cloud-native solutions authenticate sender identity to stop phishing, protect brands, and ensure compliance; they are used by organizations ranging from neighborhood shops to some of the world's largest organizations, including Uber, Splunk, Yelp, Mercedes Benz USA, and the U.S. Federal Aviation Administration. Valimail is the fastest-growing DMARC solution with the largest global market share and is the premier DMARC partner for Microsoft 365 environments. 

Why Join Us?

• Competitive pay + participation in employee stock option plan
• Comprehensive health, dental, + vision coverage
• Eight weeks of paid maternity leave & Four weeks of paid paternity leave (if the parent also qualifies for STD, this benefit is in addition)
• Remote First Company, you can work anywhere within the US
• Unlimited and flexible PTO. We believe balanced, happy, relaxed people do better work

#li-remote