People Operations Coordinator

BigTime is looking for a full-time People Operations Coordinator to support our Chicago office and partner with our People team. This role blends People Operations coordination with hands-on ownership of the office experience making it ideal for someone who enjoys both employee-facing work and creating a well-run welcoming workplace. This is a great opportunity for someone early in their career who is interested in learning more about HR recruiting and talent development while also gaining hands-on experience in office operations.

In this role you’ll split your time between supporting day-to-day People Operations work and owning the day-to-day experience of our Chicago office. You’ll play a key role in both employee lifecycle processes and ensuring our workplace runs smoothly and efficiently. This is a hybrid role based at our Chicago headquarters.

This role has two core areas of focus: 

People Operations Support

• Assist the People team with HR administrative tasks including data entry document management and employee records
• Support recruitment coordination including interview scheduling candidate communication and onsite interview logistics
• Assist with new hire onboarding ensuring a smooth and positive employee experience
• Provide support for talent development initiatives such as training coordination tracking participation and organizing learning sessions
• Help maintain People Ops processes documentation and internal resources
• Partner with People team members on special projects as needed

Office Experience and Operations

• Serve as the primary on-site point of contact for employees visitors and vendors
• Greet and assist visitors clients and employees
• Manage office supplies inventory mail and package handling
• Coordinate meeting rooms catering and office events
• Maintain office access and security (badges access codes keys)
• Support new hire IT onboarding and office setup
• Oversee office equipment maintenance and troubleshoot issues
• Maintain a clean professional and welcoming office environment
• Assist with space planning seating arrangements and office layouts
• Support team-building activities and culture initiatives
• Take ownership of creating a positive organized and efficient in-office employee experience 

Why this role is a great fit:

• Hands-on exposure to HR recruiting and talent development
• Opportunity to learn People Operations in a growing SaaS company
• Supportive team environment with room to grow
• Ideal stepping stone into a future People Ops HR or Recruiting role

Our ideal candidate will have:

• 0–2 years of experience in an administrative office or people-focused role (or relevant internships)
• Strong organizational skills and willingness to learn
• Friendly professional communication style
• High attention to detail and reliability
• Comfortable working independently while knowing when to ask questions
• Interest in HR recruiting or People Operations is a strong plus

Working at BigTime has its benefits!

• Competitive salary and bonus potential
• Company-paid benefits including medical dental vision disability and life insurance
• Generous time off and paid company holidays
• Company-provided latest technology & software tools
• Hybrid schedule (combination of remote and in-office at our Chicago HQ)

Compensation & Benefits
The pay range for this position is $50000.00-$60000.00 annually. Actual compensation will be determined based on experience skills and qualifications.

Equal Opportunity Employer
BigTime Software Inc. is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We do not discriminate based on race color religion sex gender identity sexual orientation national origin age disability veteran status or any other protected status under applicable law.

Reasonable Accommodations
If you require a reasonable accommodation during the application or interview process please contact Elaina Johnsen Senior Manager of People & Culture ([email protected]).

Employment Eligibility
All applicants must be authorized to work in the United States.

Additional Information
This position may be subject to a background check in accordance with applicable laws. Employment with BigTime Software Inc. is at-will and may be terminated at any time with or without cause or notice.

What We Do

Leading a successful professional service firm is an art. Running a profitable firm is a business. We understand this because our founder ran an IT Consulting firm for over 15 years. He grappled with the same challenges that professional service firm owners face today. How do I know what my employees are working on? How can I connect time and expenses to clients or projects for billing? What resources do I have available? How can I see relevant reports on the firm’s performance? The list goes on. The problems our founder faced drove the development of an AI-powered professional services automation platform specific to the needs of operational and financial leaders in professional services firms. We know that time tracking is more than timesheets. Time is information. We connect time with every part of your firm’s workflow so that all of the data you’ve collected with BigTime is the basis for metrics-driven reporting that informs your decisions. We live by our founder’s purpose - to help professional service firms combine the art of leadership with the business of being profitable.

Why Work With Us

At BigTime we foster a culture that values and listens to what employees have to say. We are a high growth company where each employee has the ability to make an impact and develop personally and professionally and grow from within.

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