People Operations Generalist

About Us:

Headquartered in beautiful Santa Barbara, HG Insights is the global leader in technology intelligence. HG Insights uses advanced data science methodologies to help the world’s largest technology firms and the fastest-growing companies accelerate their sales, marketing, and strategy efforts. We offer a competitive salary, 401K, growth potential, stock options, great benefits, and a casual yet professional environment. We are passionate about our jobs with a get-it-done attitude, yet we don’t take ourselves too seriously. As the People Operations Generalist, you will be a part of creating a welcoming workplace experience for new and existing employees. This position will be responsible for supporting new employee onboarding and orientations, as well as supporting all processes relating to the full employee lifecycle, from recruiting to separation.

This role will provide guidance around application of policies, applicable laws, and general best practices. This role reports to the Senior Director of Human Resources and provides administrative support to the overall people function as needed.

What You'll Be Responsible For:

• Manage the new hire process from offer to onboarding, ensuring all documents are completed in preparation for New Hire Orientations and support the implementation of new hire Orientation 
• Be the liaison between HR, IT, and Facilities to ensure all new hires are properly equipped and ready to start before their hire date
• Facilitate and guide Day-1 onboarding for all new employees. Ensure all documents are completed by HR and employees in order to stay compliant, including I-9 verification, E-verify, and required trainings
• Work with Payroll and Finance to ensure all employee payments are accurate and timely
• Work with IT to create onboarding and offboarding processes in order to stay compliant
• Conduct exit interviews for employees who voluntarily resign from the company
• Maintain and act as an administrator of HR systems including HRIS, Greenhouse, Confluence, Timetastic, and others
• Own content on internal company sites to encourage employee-self-service and make important information easily accessible
• Plan employee events as needed
• Maintain employee information and update the system as needed
• Carryout various employee requests
• Support recruiting and scheduling interviews
• Support the team with special projects

Compliance:

• Ensure all local, state, and federal compliance is met
• Stay up to date on all employment laws ensuring we are meeting full compliance standards 

Global Mobility & Immigration:

• Manage immigration cases in partnership with external immigration resources
• Be employees’ main point of contact for Immigration and Visa cases; work with outside legal counsel on all cases 

Workplace Experience:

• Manage the front desk operations, including greeting clients, conference room management, and providing a concierge level of service to employees and guests
  Daily walkthrough of office to ensure all appliances, applications, utilities, etc are working properly
• Set up/clean up food & beverage for meetings. Clean kitchens and conference rooms throughout the day, including appliances, technology, trash, and common touch points
• Serve as an information hub for our staff on a daily basis by quickly respond to employee needs in person, via phone, email, or our internal social network
• Support planning and organization of company events and company training
• Pre, onsite, and post-event logistical management. Research and report creative event options, off-site venues, and entertainment based on program format and budget
• Manage all facilities-related systems including: tenant service requests and parking access and validation
• Stock and maintain inventory of food & beverages, kitchen supplies, office supplies, PPE
• Provide ongoing support to the overall office maintenance
• Maintain third party maintenance vendor relations, including on a day-to-day basis
• Manage office swag inventory and distribution
• Assist with new hire onboarding: swag and in-office desk setup
• Organize and maintain office storages
• Partner with IT to maintain security of the office building
• Code purchases on the corporate credit card monthly
• Be a team player and pitch in with maintaining the overall organization of the office space
• Assist with various projects as needed to help streamline processes and procedures

What You'll Need:

• 2-4 years’ of human resources or people operations experience
• Bachelor’s degree
• You know when to use discretion; you can manage sensitive information in a confidential manner
• Excellent verbal and written communication skills. Ability to communicate clearly and effectively
• Team player that loves to bring new ideas to the table
• You are exceptionally organized; juggling priorities comes naturally to you
  You’re adaptable, resourceful, resilient, and able to thrive in ambiguity - things change quickly in our fast-paced startup
• You have a growth mindset and are passionate about employee experience and delivering excellent customer-service to our employees
• You are proactive in identifying and taking on new projects
• Proficient in Microsoft Office, GSuite, HRIS, and Applicant Tracking Systems (Namely, Greenhouse)
• Hands-on individual, interested in learning and getting involved in all aspects of the employee experience processes
• You are fun to be around and have a clear, approachable, and friendly communication style and customer service attitude

Our Santa Barbara office is open! Employees are welcome to work from the office on a voluntary basis. We are following all local and state guidelines while in office. Employee safety is of utmost importance and we are taking all necessary precautions. For more information on how we are doing this, please speak with one of our HR team members. Full vaccination against COVID-19 is required unless you qualify for a federally protected exemption.

HG Insights uses local, national, and industry-specific survey data to determine pay for positions. We strive to make competitive offers that allow new employees room for future growth. Individual compensation packages are based on various factors unique to each candidate. All offers are determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal factors. The annual on-target earnings for the People Operations Generalist position are anticipated to be between 75K-90K DOE. The Talent Acquisition team will communicate all compensation components. 

HG Insights Company is an Equal Opportunity Employer 

Please note that HG Insights does not accept unsolicited resumes from recruiters or employment agencies. In the event of a recruiter or agency submitting a resume or candidate without a signed agreement being in place, we explicitly reserve the right to pursue and hire such candidates without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of HG Insights