People Operations Manager

ABOUT THE ROLE: 

We are looking for a passionate and self motivated People Operations Manager to join our growing team. Reporting directly to our Chief People Officer, this will be an exciting opportunity to play a large role in shaping the culture and employee experience at Rightway. In this position, you will collaborate across departments to design and launch programs across the full employee life-cycle, including onboarding, performance management, leadership development, total rewards, and employee engagement. You will also provide guidance and coaching to the business on the implementation of people programs, and help our teams navigate issues related to performance, retention, and development.

WHAT YOU’LL DO: 

• Own the design and program management for the performance review and promotions process
• Support the rollout of a robust leveling and career ladder framework that articulates clear pathways for growth at Rightway
• Facilitate the creation and rollout of a manager development program to support our leaders
• Evolve our onboarding program and processes to help new hires hit the ground running
• Lead the execution, analysis, and action planning associated with our employee engagement survey to ensure we have a strategy for developing and retaining talent
• Design and oversee a calendar of events aligned with our employee engagement strategy that drives inclusivity, hybrid participation, and creates purposeful moments of togetherness.
• Own and project manage the annual compensation and benefits processes
• Develop comprehensive employee policies to foster a positive work environment
• Provide coaching and counsel to our business teams on employee relations activities such as accommodations, leaves, performance management, terminations, and disciplinary matters
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices

WHO YOU ARE: 

• Minimum of 5-8 years of experience in several areas of Human Resources
• Strong interpersonal skills, high emotional intelligence, and the ability to connect with a wide variety of audiences; able to build rapport quickly with internal stakeholders.
• Excellent verbal and written communication skills that demonstrate a high level of professionalism; comfortable fielding difficult questions and handling sensitive situations
• Superior organizational skills, project management abilities, and excellent attention to detail are a must. Thrives on getting things done both quickly and accurately.
• Enjoys a “roll up your sleeves” mentality and is comfortable working with ambiguity in a fast-paced, start-up environment; willingness to be flexible and adapt to changing situations.
• Maintains the highest standard of confidentiality, discretion, and integrity; demonstrated judgment and ability to deal with sensitive matters effectively 
• Knowledgeable of employment-related laws and regulations and eager to learn and keep up to date on current legislation and HR industry trends.

SALARY RANGE: 95K-155K

Rightway is a healthcare company looking to improve healthcare outcomes for everyone, everywhere. With that in mind, we have to consider what is good for the health of our team, the company, and the communities we operate in. As such, Rightway has determined a mandatory COVID-19 vaccination policy for all employees, in combination with other safety precautions, is the best way forward.