People Operations Manager

WHAT WE ARE LOOKING FOR

    PickFu is a consumer research software company that helps companies and entrepreneurs make better-informed decisions about their products, designs, marketing, and more. Businesses across such industries as e-commerce, mobile gaming, and publishing use PickFu to gather consumer insights quickly and at a fraction of the cost of traditional market research surveys.

    We are looking for a fractional (part-time, in-house) people operations manager to help us build and develop the incredible team at PickFu. You’ll be in charge of managing our people function, particularly performance management, talent acquisition, learning & development. You will be joining a team that believes in honest tactics, high standards, and data-driven decision making. We value quality, integrity, and people over a quick profit. We pride ourselves on excellent customer service, a product that can sell itself, and a world class team.

    This role will report directly to our co-founders, John and Justin.

WHAT YOU’LL DO

• Manage the development and execution of people strategies aligned with the organization's overall goals

• Drive employee engagement, and performance management to foster a positive and productive workplace culture.

• Manage end-to-end recruitment processes, including sourcing, interviewing, and onboarding, to attract top talent.

• Implement initiatives and enhance policies to ensure employee wellness, development, compliance, and other industry best practices.

• Facilitate development programs, training sessions, and career growth opportunities.

• Serve as a primary point of contact for employee concerns, conflict resolution, and grievance handling, fostering a collaborative and supportive work environment.

• Design and implement people systems, such as performance appraisal, compensation structure, succession planning, and career leveling.

• Provide guidance to managers on setting and achieving performance goals.

• Foster effective communication between employees and management, promoting a transparent and open dialogue.

ABOUT YOU

• You’re experienced. You have 4+ years in a similar role. Let us know which industries you have worked in.

• You’re a People person. You care deeply about employee experience, team culture, and our values. You’re excited to step into a highly visible role and ready to cheer on your colleagues.

• You’re a strong communicator. You are fluent in English and love to collaborate with a diverse team. You have no problem with writing policies, memos, or other company announcements.

• You’re analytical. You have a soft spot for metrics, reporting, and project management.

• You value relationships. We love our customers, but we also like the people we work with. As a member of PickFu, you will be a part of a dynamic, startup environment where you’ll help contribute to the success and culture of the company.

• Location: We are a fully remote company, but for this role you will need to be located within EST/PST time zones.

NICE-TO-HAVE

• Experience working with a startup and building out a people function.

• Understanding the complex needs of a remote, global team.

• Familiarity with online tools including Asana, Justworks, Notion, and Slack.

• Worked remotely before, or know that you’d work well with a remote team.

TEAM, CULTURE, VALUES

    We have been fully remote since our start in 2008. We’re looking for creative, capable, and collaborative team members to join in and help build our momentum.

    We are a small but mighty team. We appreciate friendly people who can solve problems, get along with others, and tell us how to be better. We also aim to live a happy, healthy life away from work. We believe in reasonable hours, ample vacation time, and fun hobbies.

    Communication is a big thing for us. We use Slack for chatting, Zoom for facetime, and Asana for planning. Our team meetings revolve around company updates, brainstorming sessions, feedback and check-ins, team building, and social events.

    At PickFu, we value diversity. We strongly encourage candidates of all different backgrounds and identities to apply.