People Operations Manager

NationBuilder is actively seeking a People Operations Manager. You will report directly to the VP of People & Operations. You are a hands-on HR professional looking for an opportunity to learn and contribute to a thriving community culture. You will execute and optimize day-to-day HR operations across functional areas including: people analytics, compliance, HRIS/payroll system maintenance, administration of employee benefits, and internal communications. 

You will:

• Ensure people systems are configured and maintained in alignment with business strategies and compliance/operational requirements.
• Serve as subject matter expert on the HRIS and payroll infrastructure.
• Partner with finance to prepare domestic and global payroll.
• Partner with IT, finance and other department leaders to successfully execute projects and design sustainable workflows across the people tech stack.
• Lead the testing and promotion of new releases, configuration changes, integrations and other applicable functionality.
• Monitor and triage interface issues with compliance and third party vendor solutions.
• Work with data sources to support reporting and analytics that can be leveraged for meaningful action to impact business results and to meet all compliance requirements.
• Collaborate with teammates to ensure consistency, share best practices, improve processes and develop system knowledge.
• Partner with our Employee Benefit broker to manage the Employee Benefit program.
• Manage all leaves of absence.
• Communicate with staff on people-related matters.

To be successful in the role, you will have:

• Ability to analyze situations and propose thoughtful solutions quickly.
• Highly developed communication skills, with a rich relationship to reflective listening.
• Ability to work collaboratively and productively with outside partners and our global team.
• Critical thinking and problem-solving skills that equip you to generate creative solutions to complex challenges.
• Current knowledge of federal and state laws, statutes, regulations, policies and directives pertaining to benefits, payroll, and human resources practices and procedures.
• At least 5 years of experience in HRIS administration, configuration, user administration and maintenance supported by data loads, end-user troubleshooting, etc.
• Skill in managing HRIS operations across organizations and managing HR systems projects with attention to detail and accuracy.
• Experience using best practices to increase efficiency and effectiveness of people operations and programs through technology solutions.
• Skill in project management and effective written functional/technical communications. 
• A minimum of 2 years of experience administering Employee Benefits programs and leaves of absence.

You:

• Are a community builder aligned with NationBuilder’s mission and values.
• Are passionate about growing people.
• Are conscientious.
• Are always learning new things independently.
• Are a pragmatic problem solver.
• Appreciate and practice direct communication.
• Are both an eager listener and an active communicator. 
• Can see the big picture and execute it in fine detail.
• Are able to be open and creative in idea generation and methodical in execution.
• Have positive energy and a sense of humor. 
• See setbacks as an opportunity to grow and to, ultimately, transform.
• Have a “can do” attitude.
• Have the insight to know what’s most important for stakeholders.
• Are not afraid of owning a problem and seeing it through all the way to the end.