People Operations Partner

Solsten is ushering in a new era of experience management by enabling personalization optimized for human potential and health. We enable global leaders and companies of all sizes across the gaming and healthcare industries to create and manage personalized experiences while obtaining a deeper level of audience understanding than ever before through our psychologically based AI.

Solsten is the empathy engine of digital experiences. We provide our clients with the right insights and tools which empower them - for the first time in the digital age - to truly resonate with their customers and end users.

As our first People Operations Partner, you will be responsible for the most important part of our company - our team - and will set the foundation for our initial phase of scaling the company. We have gone through rapid growth in the last year and will continue the growth into the future. You will play a key role in ensuring that we are optimizing for sustainable people operations as we transition from startup to maturity.

If you want to join a purpose-driven company, thrive on solving challenging problems, are intellectually curious and constantly want to learn as well as grow, enjoy high-performance environments, are highly productive compared to your peers, and are a true team player, then read on and apply - we are looking for you.

WHAT YOU WILL DO

• Policies and procedures: Own the establishment of standardized operating procedures, centralizing of people processes and policies, identifying opportunities for efficiencies and ensuring scalability.
• People Experience: Create, and cultivate the overall employee experience, lead, and participate in culture initiatives that fosters a respectful and inclusive environment where every employee has the opportunity to learn, grow, and contribute to the company’s success.
• Design and implement organizational measures to scale sustainably over the next few years: Set up processes supporting strong team collaboration for remote work and allowing the company to stay in sync while geographically apart.
• Compliance: Own HR and labor compliance across all countries in Europe that we operate in.
• Own all employee processes from onboarding to exit: Design and roll-out all people processes relevant at each phase of our growth and continuously optimize all processes including people onboarding and structured exit processes.
• Provide great operational team support: Manage people administration, including document creation and management (contracts, reference letters etc.), data management, relocation & visa processes as well as payroll preparation and process checks.
• Manage performance appraisal system that drives team performance: Collaborate with the key stakeholders to establish a performance appraisal system optimized to support our ongoing growth and rewarding amazing work by all people on our team.
• Support continuous internationalization of business: Setup international HR operations and policies and ensure legal compliance with local regulations as well establish required governance structures.
• Point of Contact: Act as the primary escalation point to help solve both day-to-day and more complex operational problems, as well as the primary point person for partnering on projects, initiatives and process design with departments across the company.
• Last but not least - Ensure the well being of the team!

YOUR BACKGROUND

• You have a Bachelor’s degree (master’s degree preferred) in Psychology or similar field.
• You bring 3+ years of experience as an HR professional in SaaS startups or similar environments.
• You possess an in-depth knowledge of labor law and HR best practices across Europe (Germany and Finland a must).
• Experience administering compensation and benefits programs.
• You always put people first and you build and effectively manage interpersonal relationships at all levels of the company
• You are quick at building trusting and collaborative relationships with your emotional intelligence and love for helping others and for creating outstanding services
• You listen well. You create alignment by default and can drive hard decisions when needed. You push the pace. People love working with you.

WHAT WE OFFER

You will join an international and dedicated team in a growing company, with plenty of opportunities for impact and personal growth. We are working from across the globe, with growing hubs in Berlin and Helsinki in Europe, New York and Minneapolis in the US, and even Taiwan! We enjoy working together and value respect, honesty, and openness. Some of the immediate benefits of working at Solsten are:

• Top of market compensation
• Flexible work-schedule
• State of the art equipment and work station
• Learning budget & access to curated means of personal development
• Support with relocation & visa application
• Flexible hybrid/work-from-home policy

HIRING PROCESS

We are actively hiring despite the pandemic, and we have adapted our processes accordingly. Our team is working in a remote-first fashion, and all interviews will be conducted remotely by default.

Solsten is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national or ethnic origin, genetics, disability or age.