People Operations Specialist

The People Operations team at Modern Health is a critical function that delivers world class HR services and programs to all employees. In this role, you’ll be responsible for the delivery and support of People Operations processes and programs including but not limited to benefits, HR systems and technology, HR compliance, and end-to-end employee life cycle support.

Reporting to the Head of People Operations, the People Operations Specialist will be an experienced People Operations professional who brings a collaborative can-do attitude to supporting People Operations programs that continually ‘Raise the Bar’ and puts ‘People First’. You will also partner seamlessly across functional lines with our Recruiting, Legal, Finance, and IT teams to implement and support scalable processes and policies. 

Our team is composed of passionate, forward-thinking professionals inspired to build an inclusive and diverse culture, key components of mental well-being in the workplace, and that starts with how we build our own team. If you’re excited about this role, we’d love to hear from you!

This position is not eligible to be performed in Hawaii.

• Own and support onboarding, offboarding, and other employee life cycle changes
• Partner collaboratively with cross-functional teams such as People Partners, Legal, IT, Recruiting, and Finance/Payroll
• Support employee benefits programs and perks, including time off and leave programs
• Complete contract renewals for benefit programs and perks
• Support visa sponsorships and assist with immigration program management
• Work closely with Finance to ensure accurate and timely payroll across the organization
• Maintain Rippling HRIS; ensure people data accuracy and integrity; run reports
• Assist with the submission of annual compliance reports and filings or audits as needed, such as EEO-1, ACA, CA Pay Data, SOC II, etc
• Manage and organize employee records and HR documentation; be designated representative for legal documentation and retention policy
• Provide support to employee inquiries; and effectively respond to questions and resolve issues in a timely manner
• Assist with cyclical HR programs such as open enrollment and other assignments

• 2+ years of HR/People Operations, and Payroll, Benefits, HRIS or compliance experience
• Experience with HR technology, HRIS and systems integrations
• Experience implementing processes that scale
• Experience administering and supporting benefit programs
• Proficient working in spreadsheets and Google Suite
• Ability to navigate ambiguity and being able to pivot quickly as priorities change
• Knowledge of HR/People laws, compliance and best practices
• Handles sensitive information appropriately adhering to data privacy standards
• Effective communicator both verbally and in writing; ability to communicate with diverse audiences

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement