People Operations Specialist

Contentsquare is a global digital analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team – known as the CSquad – representing more than 70 nationalities across the world.

In 2022, we raised $600M in Series F funding and were recognised as a certified Great Place to Work in France, Germany, Israel, US and UK.

Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information.

About the Role:

Are you passionate about enhancing employee experiences and driving positive change? We’re seeking a People Operations Specialist to join our People Services team. In this role, you’ll support and empower our team members while managing a broad range of People Operations responsibilities. You’ll help shape the employee experience, streamline workflows, and ensure compliance with local and international regulations. If you're proactive, solutions-focused, and thrive in a dynamic, global environment, this role is for you.

In your day to day you will:

• Act as the primary contact for employee queries, providing clear guidance on People Operations policies, processes, and programs.
• Ensure a seamless onboarding and offboarding experience, supporting employees throughout their journey.
• Collaborate with global stakeholders (HRBPs, Payroll, Talent Acquisition, Legal) to maintain efficient and consistent processes, with a focus on Germany and the UK.
• Identify and implement improvements in workflow efficiency, particularly in compliance-driven areas.
• Proactively refine and build processes, contributing fresh ideas to enhance ways of working.
• Stay updated on German employment laws and HR practices, serving as a subject matter expert.
• Oversee the visa and sponsorship processes, ensuring regulatory compliance.
• Support benefits administration, including health insurance, pensions, and other employee programs.
• Develop and apply standardized metrics to evaluate HR programs, using data to drive continuous improvement.

What We're Looking For:

• 3+ years of experience in HR operations, with specific expertise in German labor law. Experience with other European countries, particularly the UK, is a plus.
• Ability to work independently as the primary HR representative in Germany, while collaborating with a global team.
• Proficient in HR systems like Workday or similar HRIS platforms, with a focus on automation and data-driven decision-making.
• Experience managing employee benefits, including health insurance, pensions, and local policy compliance.
• A proactive, solutions-focused mindset with strong problem-solving abilities.
• Experience in a shared services or centralized People Operations environment with high query volumes.
• Knowledge of visa and immigration processes.
• Experience in optimizing HR workflows, with a track record of building and improving processes.
• Fluent in both German and English.

Why you should join Contentsquare:

▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done.

▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits.

▪️ We are a fast growing company with a track record of success over the past 10 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact.

▪️ Our clients, partners and investors love our industry-leading product.

To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:

▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year.

▪️ Work flexibility: hybrid and remote work policies.

▪️ Generous paid time-off policy (every location is different).

▪️ Immediate eligibility for birthing and non-birthing parental leave.

▪️ Wellbeing allowance.

▪️ Home Office Allowance.

▪️ A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours.

▪️ Every full-time employee receives stock options, allowing them to share in the company’s success.

▪️ We offer many benefits in various countries -- ask your recruiter for more information.

We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant

Contentsquare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, gender expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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