People ops generalist

✍🏽 About Writer

Writer is the leading generative AI platform built for the needs of companies and teams. Unlike other AI products, Writer's training happens securely on a company's own provided data and their style and brand guidelines. The result is content that's consistent and on-brand, whether the initial text came from humans or from AI.

Writer is enterprise-grade with all of the security and data privacy features needed for organization-wide rollouts. Writer is deployed widely at leading companies like UnitedHealthcare, Accenture, Intuit, UiPath, HubSpot, Spotify, Hilton, Uber, and Deloitte.

🛣 Traction and backing

• Our customers include Bill.com, Intuit, UiPath, Pinterest, and Hubspot. It's a great community of writers, content strategists, copyeditors, and editorial leaders. They are a true community and the content vanguard. We have a NRR of +130% and we're just getting started.

• Our funnel is large and growing fast (+1M visitors/month, thousands of weekly trial starts). This is important, as you'll have nearly instant feedback on the features you'll be building or the growth experiments you'll be running.

• We're backed by the best funds in the game and a world-class group of founders, operators, and angels.

🎯 Why it's the perfect time to join

• We're 50 people. There's a lot of room to contribute and grow an enduring SaaS company. You will have unquestionably made it happen.

• We have strong Product Market Fit. We have strong DAUs and deep usage. People spend hours in Writer. The work you'll do will have a direct impact on some of the top companies in the world — as well as users who depend on us to sharpen their writing.

• Build it, nail it, scale it. We're at 'nail it.' If you like helping turn dirt paths into smooth roads, now is the perfect time to join. We've grown 5x and are running fast towards aggressive — and achievable — milestones.

📐 About this role

Great writing, for everyone. It’s our vision for Writer, and our customers’ vision for their teams. We’re looking for a dedicated and self-motivated People Ops Generalist to join our People team. We are building a world-class organization and are looking for a highly personable, highly organized people person who can collaborate across teams and stakeholders. You are keen on creating a quality candidate-to-employee experience and managing all aspects of People Operations functions. You love taking initiative and coming up with new ways to ensure the health and growth of employees. 

As one of our founding People team members, you’ll be on the ground-floor helping us build processes and programs that scale with company growth. 

You'll be reporting to the Head of People in building a strategic People function.

🦸🏻‍♀️ Your responsibilities

• Serve as a crucial point of contact between all employees, all levels and locations of the company

• Facilitate all People Operations functions, such as onboarding / offboarding, benefit & compensation administration, visa-related requests, payroll, time off requests, and performance management

• Partner with local SF team to manage office functions (e.g. inventory, catering, trips, budgeting, and more)

• Participate in the planning, coordination, and execution of People team initiatives, including but not limited to new hire onboarding sessions, company events, employee experience projects, and various other training initiatives.

• Contribute to the design of people programs and strategy that promote a high-performing, inclusive and mission-driven culture

• Lead the team through SOC-2 and regularly update our employee handbook, processes, and programs to maintain compliance and industry standards 

• Maintain awareness of industry best practices for data maintenance and people analytics handling as it relates to your role

• Adhere to policies, guidelines and procedures pertaining to the protection of information assets

• Report actual or suspected security and/or policy violations/breaches to an appropriate authority

• Build and implement a system to support an inclusive and diverse community throughout the company

⭐️ Is this you?

• 4+ years in a Human Resources / People Operations role, preferable at a high-growth tech company

• SHRM / PHR certification a plus 

• Experience building, maintaining, and presenting HR data analytics

• Excellent problem solving skills

• High emotional and social intelligence with experience fostering positive, strong relationships with diverse groups of people

• Excellent verbal and written communication skills that demonstrate a high level of professionalism

• Highly organized and detail-oriented; you can handle multiple projects and dynamic priorities without missing a beat

• Passionate about people and how they function together to create a valuable organization

And:

• Proactive communication skills, both sync and async

• Intrinsically motivated: you set the highest possible bar for what you build, write, ship

• Incredibly curious and an active listener

• A great presenter

• A genuine leader

• A connection to our mission of Great writing for everyone

• A natural affinity to our values of Connect, challenge, own

🍩 Benefits

We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.