People Relations Specialist

Company Description

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. 

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment. 

Job Description

About the Role 

As a People Relations Specialist in the HR function, your main focus will be to guide and enhance the relationship between the leaders and employees within USA-CA-PR Sales Markets. Your role is crucial in fostering a positive work environment, resolving conflicts, and ensuring that employment policies and practices align with legal requirements. Understanding the broader business goals in your Sales Market and how people relations strategies align with and contribute to achieving those objectives. Equip HR Business Line and Business Leaders with the appropriate training, tools, and access to relevant information to be proactive in managing risk and People Relations related topics/cases. 

This hybrid role reports into our People Relations Manager, USA-CA-PR and is based out of an US Support Office location. 

A Day in the Life 

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* 

• Focus on day-to-day people relations activities, supporting the HR Business Line in handling issues of conflict resolution, investigations, and policy interpretation 

• Handle escalated investigations and matters where a conflict exists for the HR Business Partner 

• Drive implementation plan of new and/or updated H&M Group social policies, guidelines or framework 

• Deliver on local people relations plans and prios aligned with global strategy and priorities 

• Act on local legally needed adaptations of policies and standards 

• Provide strategic and operational advice to local management and HR Business Line 

• Keep up to date on employment law to ensure compliance

• Govern and follow up on compliance for entire Sales Market

• Ensure local grievance process that is in line with the Global grievance policy and handle grievance investigations 

• Ensure the respect for freedom of associations for all colleagues connected to our business 

• Create a trustful relationship with employee representatives 

• Secure that Managers are fully aware of their responsibilities and have a proactive internal dialogue

• Drive risk assessments as a tool to identify hazards in the physical and psychosocial work environment 

• Participate in risk assessments to analyze and understand events which might lead to crisis and uncertainty in the organization e.g., internal controls or geopolitics context 

• Secure that crisis is handled in accordance with Our General People Principles - In times of crisis 

• Expectation to contribute to People Relations Network​ 

• Occasional domestic and international travel may be required

Qualifications

Who You Are:

• At least two years Employee/People Relations experience (may consider equivalent HR education + ER experience) 

• Some knowledge of federal, state, local/provincial US and Canadian employment laws and regulations 

• Proven track record in developing, revising, and implementing HR policies and procedures to ensure compliance with relevant laws and regulations 

• Demonstrated commitment to human rights advocacy within the workplace. 

• Proven experience in designing, implementing, and managing comprehensive occupational health and safety programs 

Additional Information

Why You’ll Love Working at H&M 

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability 

• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years 

• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues 

• We are an inclusive company where you’re encouraged to be yourself at work 

• You will have access to a large global talent community, where career growth and aspirations have no limits 

• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community 

• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS 

Compensation: salary range is $ 86,804 - $ 97,655 annually** 

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion. 

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. 

EEOC Code: PRO