PeopleSoft Support Administrator

Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the commodities, energy and financial markets.

The Group provides comprehensive coverage across five core services: Market Making, Execution & Clearing, Hedging & Investment Solutions, Price Discovery and Data & Advisory. It has a leading franchise in many major metals, energy and agricultural products, executing around 38 million trades and clearing over 193 million contracts in 2021. The Group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders. Marex maintains a strong balance sheet with prudent capital and liquidity positions and has an investment grade credit rating.

Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,900 employees across Europe, Asia and the Americas.

For more information visit www.marex.com

Purpose of Role:

The PeopleSoft Support team supports a wide number of functional and technical processes within the Technology Department and the wider business, globally. The primary focus of the PeopleSoft Support Administrator is to support PeopleSoft implementation and banking platforms but will also be involved in any new software implementations, as well assisting the team in responding to changes from within the business.

Responsibilities:

• Customer-focused and ability to prioritise, work on or re-assign service and incidence requests.
• Production Support on delivered and custom modules.
• System maintenance / housekeeping: Security, GL structure and trees, Auditing Controls, Reporting templates including nVision and Query, sub-module interfacing, balancing checks.
• Provide support and development of ad hoc and scheduled reports.
• Applications security administration.
• Understanding of the firm's business processes and reporting requirements.
• Monitoring the interaction between various source systems and Peoplesoft.
• Ensuring process and system documentation are up to date.
• Support and running of daily, month end and year end procedures.
• Proactively identifying and resolving issues and improving processes.
• Participate in ad hoc projects.
• System testing.
• Includes responsibility for public holiday production support.
• Required to work on call outside of your normal working hours to cover the US resource including public holidays.
• At all times complying with Marex’s Code of Conduct.
• To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
• To report any breaches of policy to Compliance and/ or your supervisor as required.
• To escalate risk events immediately.
• To provide input to risk management processes, as required.
  

The Company may require you to perform other duties from time to time.

Skills, Experience, and Competencies: 

Competencies:

• Excellent verbal written and communication skills.
• A collaborative team player, that is approachable, self-efficient and influences a positive work environment.
• Results focused, able to be decisive and adaptable to the changing needs to the business.
• Demonstrates curiosity.
• Ability to take a high level of responsibility and work well under pressure.
• Excels at building relationships, networking and influencing others.
• Resilient in a challenging, fast-paced environment.
• Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness.
• Flexibility - Ability to different work shift patterns when required.
• Excellent time management skills and ability to work to strict deadlines;
• Ability to prioritise multiple requests for support and deliver solutions quickly and accurately;

Skills & Experience:

• Minimum 2 years’ experience in supporting a PeopleSoft Financials system (and or all PeopleSoft Modules AP, EX, GL, AM, AR, and Billing) strongly preferred.
• General understanding of accounting knowledge is highly desirable but not essential.
  
• General understanding of IT Risk controls and principles is desirable but not essential.
• Knowledge of Hyperion Essbase desirable but not essential
  

Marex’s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the employer of choice for prospective candidates. We encourage applications from candidates returning to the job market.

It is the policy of Marex to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

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