Performance Architect (US Based Remote)

Are you looking to make a difference in a patient's life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

What you will be doing

Under the direction of a Platform lead, you will play a key role in helping build and scale our applications to achieve optimal performance. You will provide proactive support in monitoring application performance, application optimization, system stability, database tuning etc. for enterprise eCommerce applications. This role is part of the team which is responsible for design, architect, monitoring systems availability, performance, and capacity against baseline metrics and reports trends.

This eCommerce platform generates $60B+ of annual revenue across multiple storefronts. You will be engaged with highly energetic teams of 150 people supporting these platform/storefronts. This role will be key resource for the teams on supporting with best practices, solutioning new business problems, doing POCs of the product to add new capabilities to our eCommerce offering, supporting the production environment and performance tuning to support our high volume.

• Provide proactive support in monitoring application performance, stability, database tuning etc. Monitors systems availability, performance, and capacity against baseline metrics and reports trends.
• Measures how the end users experience key actions in our applications.
• Experience with recommending baseline monitoring thresholds and performance monitoring KPIs and SLAs
• Seek out operational trends and potential issues that may have resulted from past code changes by monitoring site performance.
• Monitor site performance in test environments - (page load, response time from end to end) for new releases.
• Define, refine and report on key operational measurements including application performance.
• Work closely with software development team members to conduct research, identify design and coding issues, and contribute to problem resolutions.
• Incident detection, resolution and/or escalation. Participation in root cause analysis and correction resulting in prevention.
• Monitor, maintain and support systems and software to ensure stability and compliance to SLA (service level agreements) and technology standards.
• Develop a deep understanding of the application architecture including the various key components, what they do, and how they interact with each other.
• Develops in depth knowledge of supported systems and applications.
• Ability to perform multiple tasks concurrently, while making timely and sound decisions, working efficiently in a fast-paced environment, and working

What your background should look like

Bachelor's degree in Computer Science, Information Systems, Computer Engineering or a related field. Minimum of 8+ years of experience in multiple IT roles, least 2-3 years of eCommerce domain experience & minimum of 2 years of experience with Application Performance Management.

MUST HAVE

• Experience with application monitoring tools such as Dynatrace, etc.
  
  • Good hands-on experience in Real User Monitoring (RUM) using Dynatrace with support and monitoring.
  • Analyzing Dynatrace alerts in production system from Performance Engineering point of view and providing suggestions.
  • Defining SLOs and Metrics in Dynatrace.
  • Expertise in creating and configuring monitoring dashboards
• Experience with Oracle monitoring tools such as OEM, etc.
• Experience with Log Management tools such as New Relic, ELK etc.
• Supporting a Tier 1 ecommerce-based application built primarily on top of SAP Hybris, Oracle, Solr and other Java technologies using SOA / REST principles
• Requires experience with Java 11 and exposure to Python, Java/Type script on Node.js
• Effectively communicate and present platform improvements/issues to technical as well as functional stakeholders
• Experience working with multiple scrum team and manage the platform backlog with minimum supervision

NICE TO HAVE

• Experience in Application Performance Monitoring of SAP Hybris or a pre-packaged e-commerce solution is a HUGE plus
• Understand over the period of time, how a change in a service could impact UI or other services

As of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief you will be required to follow AmerisourceBergen's policy and process to apply for an exemption/accommodation.

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

Schedule

Full time

Salary Range*

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Affiliated Companies:
Affiliated Companies: AmerisourceBergen Services Corporation

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.