Performance Coach & Talent Development Parter

About the Role :

Coaching is an integral part of the KOHO culture supporting all employees in reaching their goals and developing their potential. In addition to 1:1 and relationship/team coaching our Coaching & Development team offers learning and development programs to scale our impact.

We are looking for a highly motivated individual to join our team in working with employees 1:1 and in teams to optimize performance. If you thrive in a fast-paced entrepreneurial environment of rapid organizational growth and want to take a thought partnership role in evolving our in-house coaching & development function then we want to hear from you!

What You’ll Do

• You will wear two hats: Performance Coaching and supporting our Talent Development initiatives with a focus on owning the strategy and execution of our Leadership Development Program. You’ll also have the opportunity to create and facilitate assorted group learning offerings.

• Provide 1:1 coaching over video conference and maintain a client roster of up to 40 employees at a time across a range of departments and levels of seniority - from the Management team to entry level engineers and user success agents.

• Coach on a range of topics including leadership skills career pathing giving & receiving feedback work-life balance interpersonal challenges and any other topics that arise in supporting employee engagement and performance.

• Co-create coaching goals and a program for each internal client recommending resources and coaching frequency based on each client’s unique needs as well as thorough tracking against coaching goals.

• Lead KOHO’s Leadership Development programs for new and existing managers in alignment with the People & Culture (P&C) department goals creating select new training content in conjunction with P&C stakeholders facilitating engaging training sessions and measuring the impact of the program.

• Utilize adult learning principles to assess needs design develop implement and measure end-to-end learning experiences for the organization in support of its People & Culture goals on topics such as: performance management change management feedback career development energy management team engagement and more.

• Provide frequent high level trends observed within the business to the Manager of Coaching coupled with recommendations on workshops and initiatives to build employee engagement and performance.

• Provide ongoing personal learning of coaching tools and resources to bring back to KOHO.

Who You Are

• Coaching Certification recognized by the International Coaching Federation (ICF) – at a minimum is working towards an Associate Certified Coach (ACC) designation.

• You quickly create high-trust psychologically safe relationships with clients and stakeholders to unlock more meaningful candor goal-setting and performance.

• You embody our core values of warmth dynamism craft user-first anti-cynicism and anti-complacency and centre them in your offerings.

• Experience coaching a diverse range of clients with different motivations thinking styles professional challenges and cultural backgrounds.

• High ethical standards including always maintaining coach-client confidentiality.

• Education or experience catering coaching/learning programs to neurodiverse audiences is an asset.

• Education or experience catering coaching/learning programs to audiences with software development/engineering backgrounds is an asset.

• Ability to quickly create custom workshop content for teams and large groups of employees on a range of topics.

• Strengths in facilitation public speaking and managing a room of cross functional team members.

• Demonstrated experience building and delivering leadership development programs.

• Learning program development and execution in the remote environment.

• Experience working with and managing a Learning Management System.

• Self-starter – can operate independently in the remote environment and work with other coaches and leadership members within KOHO to generate ideas to drive organizational performance.

• Thrives in an ambiguous fast-paced environment and is comfortable adapting to change.