Performance Improvement Analyst

Benefits highlights:

• Competitive medical, dental, and vision plan
• Up to $10,000 a yr in tuition reimbursement ($15,000 for JH nursing program)
• Dependent tuition reimbursement
• Live Near Your Work Program - financial assistance for eligible employees to purchase homes in designated areas
• Retirement savings and much more!

Position Summary

The Supply Chain Performance Improvement Analyst is responsible for the assessment, identification and implementation of performance improvement opportunities related to the end to end supply chain for the Johns Hopkins Health System. The position will leverage project management skills and software to assess and achieve implementation goals associated with identified opportunities. The position will be responsible for the development of scope and the identification of sequential steps to implement and achieve desired performance improvement opportunities. The position will also be accountable for the development of cost benefit analyses for identified opportunities by leveraging analytical and communication skills, including but not limited to statistical analyses, market research of operational benchmarks and engagement with industry thought leaders to identify and develop key performance indicators (KPI's) to measure impact of implemented performance improvement measures. The position will be held accountable for the development of timelines and achievement of implementation dates by leveraging project planning software including Microsoft Project, JIRA and Smartsheet. From time to time, the position may also be responsible for completing and maintaining routine activities for the department including support of Procurement, Sourcing and Logistics & Distribution activity.

Knowledge/Skills

• An intermediate level of knowledge in spreadsheet, database, word processing, presentation, diagramming, and project management software is required
• A basic knowledge of and/or experience in clinical or health operations is preferred
• An understanding of basic supply chain principles associated with logistics, procurement, and sourcing is preferred
• A basic knowledge of finance, operations, statistical modeling, industry benchmarking solutions, process improvement, and project management is beneficial
• Complete assessments of current state operations and develop targeted performance improvement opportunities designed to increase end-to-end operating efficiencies and/or improve customer engagement across the organization
• Develop presentation material and communication plans and associated communication materials to drive a project to successful completion
• Utilize project management software in Microsoft Project, JIRA, and Smartsheet to effectively document and track the implementation of performance improvement opportunities
• Analyze, compile, manipulate, and interpret data from multiple sources through the use of Microsoft Excel or Tableau dashboards
• Synthesize data and observational inputs in a manner that frames performance improvement opportunities, benefits from the implementation of those opportunities and resources required to achieve implementation that are easily interpretable by stakeholders and executive leadership
• Engage with cross-functional teams to develop project steps associated with implementation to determine timelines to drive effective implementation of the project
• Identify and illustrate relationships among complex activities
• Facilitate and organize meetings

Requirements

• Bachelor's degree from a credited university is required
• At least six months of experience in a professional environment where the required knowledge base and skills have been utilized