Performance Process Consultant

Position Responsibilities & Essential Functions

• Deliver virtual meetings to clients, with the client leadership team in line with all current CDK policies, procedures, and goals.
• Monitor and publish KPIs that demonstrate progress in the clients’ businesses.
• Liaise with sales department associates to keep them updated on progress with clients and facilitate sales opportunities for consulting and other CDK products.
• Act as an advocate for clients within CDK.
• Maintain the highest level of awareness of current automotive business trends and best practices.
• Manage assigned client portfolio to ensure that visits are delivered to clients in line with contracted cadence and continue to drive growth with clients.
• Ability to consult with client’s staff at all levels.
• Facilitate scheduling of consulting visits/ meetings with National and Enterprise clients.
• Assist in the group-wide training internally.
• Complete paperwork and documentation in the designated timeframe
• Support strategic and operational improvements with consulting management
• Travel 50%

Job Requirements

• At least 5 years of experience with demonstrated success in retail automotive.
• At least 2 years experience with demonstrated success in retail automotive management.
• Must have Sales, Service, Accounting and BDC working process knowledge.
• Must be comfortable with virtual presentations for small and large groups.
• Must be comfortable working with dealership executive leadership.
• Access to Internet and office setting.

Preferred Attributes & Qualifications

• Proficient in Sales Force.
• CDK Drive Experience Preferred.
• Excellent interpersonal skills.
• Proficiency with MS Office products.
• Ability to work independently in a fast-paced environment.
• Ability to transition to working remotely with clients.
• Ability to clearly Document written processes with clients.

Salary Range: $69,000 to $85,000

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

• Paid Time Off (PTO)

• 401K Matching Program

• Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.