Personnel Services Coordinator

ALKU is looking for dynamic, motivated individuals to join the ALKrew! Having won numerous awards for its tremendous growth, ALKU searches for professionals who are driven and motivated to take ALKU to the next level. 

ALKU seeks to understand and celebrate each person who enters through its doors. Our employees believe ALKU is a place where everyone, from any background, should be able to Have Fun Working Hard ™.  

@LifeAtALKU as a Personnel Services Coordinator:

The primary focus of the Personnel Services Coordinator is to provide a superior level of customer service to external ALKU employees (consultants and field employees). The Personnel Services Coordinator acts as a liaison between external employees and internal teams. They will be responsible for various tasks that will help foster relationships and increase employee satisfaction to help differentiate ALKU from other staffing agencies.

Day to Day:

• Build and maintain relationships with external employees
  • Welcome call upon new project
  • Handwritten appreciation letter
  • Routine check in calls 
  • Meet predetermined relationship building metrics
    • 50 dials per week
    • 10 face to face meetings or in person events per week
    • 5 testimonials per year(Google, LinkedIn, etc.)
• Assist consultant through onboarding process and help ensure document accuracy and that user experience is as streamlined and positive as possible
• Assist Personnel Services Administrator with timesheet and expense report communication
• Run weekly ‘Active Work Order’ meetings with each applicable revenue division and Personnel Services Onboarding Specialist
• Work closely with Personnel Engagement Coordinator driven initiatives
  • Promote and generate excitement around events 
  • Participate in and travel to external employee ‘Social Hours’
  • Follow up on external employee RSVPS
  • Contribute to quarterly newsletter as needed
  • Assist with survey feedback 
• Gain a basic knowledge of all corporate team functions in order to answer any other miscellaneous questions from external employees (Benefits, Billing, Finance, Payroll etc.)
• Act as point of contact for any external employee related questions regarding onboarding, payroll, timesheets, expenses, etc.
• As needed, implement streamlined, standardized, and scale-able processes to improve team efficiency and/or external employee experience
• Emulate the ‘4 Ps’ of Personnel Services: Professional, Prompt, Prepared, Personable 
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ALKrew Benefits: 

• Weekly pay 
• Competitive 401K match 
• Health benefits 
• PTO package (plus birthday day and volunteer time off) 
• Student loan reimbursement  
• Employee resource groups 

 National Awards: 

• Great Place to Work 100 Best Small or Medium Workplaces  
• Staffing Industry Analysts (SIA) Best Staffing Firms to Work For  
• Inc. 5000 Fastest Growing Private Companies  
• Boston Healthiest Employers  
• Fortune Best Place to Work for Millennials