Pharmacy Benefit Consultant (1024)

As a Pharmacy Benefit Consultant, you will serve as the primary lead consultant for brokers and/or strategic clients on pharmacy benefit related topics. You will interact and create relationships with brokers, client executives, human resource personnel, and others which will enable EPIC to partner with clients to create, communicate and implement pharmacy strategy within the context of the overall health and welfare strategy. In addition, you will work along with brokers and consultants to identify business needs and create custom solutions for clients focused on creating and maintaining a quality, cost effective pharmacy benefit. You will also lead vendor (PBM) strategies that will include procurement efforts, contract negotiation and ongoing vendor management, while providing industry expertise and insight related to trends and opportunities.
Responsibilities:

Working with the EPIC Broker, client, PBM, and EPIC resources the candidate will:

•    Lead the EPIC Account Team supporting clients and owns the relationship with clients and EPIC Brokers
•    Identify and maintain appropriate multi-level client relationships and a deep understanding of client business and corporate culture resulting in high client satisfaction and retention rates.
•    Develop and implement customized strategic plans based on unique client needs to achieve targeted long- and short-term goals.
•    Track and measure vendor contract performance including operational and financial measures.
•    Lead and participate in ongoing client meetings including:
o    PBM implementation support
o    Vendor review meetings
o    Independent strategy and performance assessment meetings
•    Use analytical skills/tools to identify and present opportunities to clients that will serve to support trend management, cost savings, identify FWA, etc.
•    Navigate appropriate internal EPIC experts on custom projects and analyses.
•    Review PBM provided pharmacy program indicators and reports for ongoing opportunities and program performance measures.
•    Create and maintain ongoing reports and documentation related to client relationship and program performance.
•    Responsible for renewal of client relationship and creating strategy, scope of services and appropriate fee structure to match client needs.

•    Assess opportunity for expanding EPIC Pharmacy Solution services within existing client relationship.
•    Leverage client relationship for EPIC prospecting efforts by creating developing client reference.
•    Participation in conferences and other forums for showcasing program experience and success.
•    Participate in internal workgroups to develop new programs, services, corporate positions and publications based on the continual assessment of client and market needs.

•    Provide oversight, guidance and serve as an advocate for the broker and client to ensure vendor requirements are being met and service levels are adequate throughout vendor implementation.
•    Identify issues and concerns for appropriate escalation and resolution to ensure successful transition.

•    Lead the development and management of the RFP process for clients including RFP creation, vendor selection meetings and contract execution (in conjunction with internal RFP coordinator).
•    Participate in general RFI/RFP process via scoring and assistance with this annual process.

•    Lead the review process for new and renewing vendor contracts through final execution to ensure current terms, definitions and compliance with RFP requirements.
•    Lead the creation and renewal of EPIC Pharmacy Solutions client agreements to create appropriate scope of services and fee structure.

•    Extensive knowledge of PBM and specialty pharmacy environment (2 years minimum experience).
•    Strong verbal and written communication skills including presentation skills and client relationship management experience.
•    Ability to develop strategies and implement programs for client Rx benefit programs
•    Strong experience with Broker, TPA and Captive markets
•    Strong analysis skills including: Word, PowerPoint and Excel
•    Travel is required, but typically less than 20%
•    Pharmacy benefits background with bachelor’s degree; MBA preferred
•    Business development experience preferred

WHY JOIN US? 

• 15th Largest Broker in US
• Voted " Best Place to Work" in the Insurance Industry
• Awesome Benefits:  401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. An Equal Opportunity/Affirmative Action Employer.

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