Job Description
Job Requisition: 494339
Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: Asset Protection (5157786)
Ahold Delhaize USA a division of global food retailer Ahold Delhaize is part of the U.S. family of brands which includes five leading omnichannel grocery brands - Food Lion Giant Food The GIANT Company Hannaford and Stop & Shop. Our associates support the brands with a wide range of services including Finance Legal Sustainability Commercial Digital and E-commerce Technology and more.
Position Summary:
Monitor all Brands' retail locations to include approximately 2780 open and dark stores 12 Distribution Centers and 7 corporate office facilities for fire alarms intrusion alarms refrigeration alarms. Dispatch Police Fire Department or company Asset Protection personnel as required. Support Brands with safe programming safe overrides and after-hours engineering/Maintenance issues as needed. Act as central information hub for natural and man-made disasters after-hours calls and emergency situations. Complete reports and record actions taken during incidents reported to the Central Station. Effectively communicate and disseminate information to proper authorities and company personnel. Maintain U.L. certification and access control systems.
Applicants must be currently authorized to work in the United States on a full-time basis.A Day in the Life:
- All Operators have a LEAD who is there to answer questions and assist as needed
Teamwork is a necessity as all Operators lean into each other to protect and support our brands from a Physical Security perspective. - Safe and clean working environment in an advanced technological facility.
Principle Duties and Responsibilities:
- Utilize and maintain automated monitoring equipment for fire and intrusion alarm signals received from company owned buildings 24/7/365.
- Coordinate responses which involve on-call personnel fire and police rescue and government agencies in a timely fashion.
- Serve as central information hub for Brands for after-hours calls/situations and emergencies.
- Receive initial call and coordinate response to emergencies including robbery bomb threats evacuations fire hazardous materials release and adverse weather conditions (Disaster Tracker).
- Respond to sensitive issues with strict confidentiality.
- Identify and communicate or resolve potential security and safety issues at corporate or retail locations.
- Update/enter PIN codes.
- Convey professionalism and positive attitude when interfacing with general public associates vendors local/state/federal officials.
- Maintain key systems. Process orders and make keys as needed for all facilities including Real Estate department properties.
- Remote training and assistance of store management for alarm systems.
- Direct calls locate resources and coordinate responses inform/update/follow up as needed.
- Remotely program alarm panels.
- Coordinate service calls on all retail Loss Prevention related equipment (CCTV alarm systems safes locking systems). Verify retail CCTV shots. Provide safe overrides and programming of key fobs.
Basic Qualifications:
- 1-2 Years experience in similar field (preferred)
- High School Diploma
- Professional Telephone manner
- Ability to analyze raw data and make decisions
- Aptitude to learn complex software/programs
- Ability to work Nights Weekends Holidays as needed
- Ability to multi-task and work well under stressful situations
- Able to pass drug and background screen
- Highly dependable
NC Salary Range: $19.00 - $28.50
Actual compensation offered to a candidate may vary based on their unique qualifications and experience internal equity and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-SM1
At Ahold Delhaize USA we provide services to one of the largest portfolios of grocery companies in the nation and we're actively seeking top talent.
Our team shares a common motivation to drive change take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage care teamwork integrity (and even a little humor) we are dedicated to being a great place to work.
We believe in collaboration curiosity and continuous learning in all that we think create and do. While building a culture where personal and professional growth are just as important as business growth we invest in our people empowering them to learn grow and deliver at all levels of the business.
Skills Required
- 1-2 Years experience in similar field
- High School Diploma
- Professional Telephone manner
- Ability to analyze raw data and make decisions
- Aptitude to learn complex software/programs
- Ability to work Nights Weekends Holidays as needed
- Ability to multi-task and work well under stressful situations
- Able to pass drug and background screen
- Highly dependable
Ahold Delhaize USA Compensation & Benefits Highlights
- Healthcare Strength—Company materials describe comprehensive medical and mental-health programs (EAP Health Advocate tobacco-cessation) for eligible associates supported by formal plan documents. At unionized banners recent agreements underscore maintaining strong health coverage.
- Retirement Support—A 401(k) Savings Plan is available for eligible associates and brand materials confirm structured retirement offerings. Certain unionized groups participate in pensions under collective agreements with recent contracts highlighting pension protections.
- Parental & Family Support—Multiple brands have communicated paid parental-leave benefits with examples like Hannaford’s six weeks of paid leave for qualifying associates. These offerings indicate company-backed support for new parents alongside core health plans.
Ahold Delhaize USA Insights
What We Do
Ahold Delhaize USA a division of global food retailer Ahold Delhaize is part of the U.S. family of brands which includes five leading omnichannel grocery brands – Food Lion Giant Food The GIANT Company Hannaford and Stop & Shop. Our associates support the brands with a wide range of services including Finance Legal Sustainability Commercial Digital and E-commerce Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage care integrity teamwork and humor we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system nourishes local communities and creates a better world.
Why Work With Us
We love fresh perspectives not just fresh produce. We believe that an inclusive workplace fosters creativity accelerates innovation and helps us create an even better product. At Ahold Delhaize USA you’ll find coworkers who are caring and committed and who focus on dreaming big and getting things done.
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Date Posted
05/08/2026
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