PIM Coordinator

Brand

Description

This PIM Coordinator is responsible for coding, validating, and populating product and promotional data, supplied by Merchandising and other departments, for products' SKUs, items, vendors, and gift lists into Enterprise product information systems (BCS, Oracle, and Atlas), Access databases, web applications and related systems. Other responsibilities include setting up promotional discounts per Marketing for our Call Centers; creating and distributing reports for Merchandising, Sales Service and other departments; using reports and queries to analyze data for functional validity and accuracy; and modifying data using macros and micros for automated population or for manual input.

ESSENTIAL DUTIES RESPONSIBILITIES

Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management

• Manage SKU, Item, Vendor, Prom, and Gift list data in BCS, Oracle and Atlas systems. Data is gathered using various custom built applications, spreadsheets, and email, and then loaded in key systems using macros, and data entry screens. Data is managed for Catalog, Website, Outbound Telemarketing, B2B, TeleSpecial, and Wholesale. Data includes pricing, availability, fulfilment information, coupons, delivery charges, catalog versions, greeting cards, relationships for gift lists, etc.
• Create or modify Items per ad hoc requests, to support flexible marketing strategies for the website. Manage sold-out items by populating Suggested Sub relationships. Populate Upsell, Cross Sell, and Add-On relationships to increase sales. Facilitate complex chocolate changeovers for Call Center and website.
• Ensure quality of data, using Access queries and mioweb SQL queries, and by corresponding with Merchants or Marketing about questionable data. Create and distribute Final Prom Quality reports by version. Compare BCS setup to catalog hand bounds.
• Help PIM Lead Coordinator to Troubleshoot Call Center and website issues, researching BCS and Oracle data, and working closely with Internet Requests for web issues. Work with Merchandising, Internet Requests, Sales Service, BPA (Inventory), PIM/SAP, Purchasing, Logistics, DP, and IT EComm, and IT mainframe team, to research and resolve issues.
• Analyze and address Merchandising support needs. Review hundreds of email requests daily, responding to dozens. Assist Merchants with ElectroSKUtion, pagination, EISU, lead-time calculations, and all MIM database front ends. Educate Merchants, Internet Marketing, Marketing on fine points of: Lead-time, Perishability codes, Holiday cutoffs, ElectroSKUtion db, Pagination db, Early Item Setup db, and all new mioweb databases as developed
• Assist with requirements for database solutions that expedite setup work and quality checks. Participate in development of creative workarounds to overcome system limitations. Build regular and ad hoc Access reports.
• Assist with PIM UAT (acceptance testing) for changes in code to various applications, such as our DM website functionality, CCS changes, or BCS Mainframe MIM screens.
• Other Duties as assigned

Requirements

• 2 years Associates, Business Administration or equivalent experience.
• 1-2 years' experience with an Order Entry System
• Strong Microsoft Office Suite application knowledge.
• End user experience with SharePoint.
• Strong quantitative, analytical, and reporting skills.

• Ability to adapt to changing directives and priorities.
• Proficiency in creating charts, pivot tables, and creating visual representations of data.

• Ability to work independently while managing multiple tasks.
• Eagerness to dive into the data to solve the questions that drive the business forward.
• Highly analytical mindset with the ability to look at vast amounts of data and recalling specific sets of data.
• Familiarity with Merchandising, Manufacturing, and Supply Chain best practices highly preferred.
• Requires exceptional written and verbal communication skills to interact with various departments and to explain complex system issues to user groups.

INDCH

About Us

About Harry David®

Since 1934, Harry David has been America's premier choice in gourmet food gifting. Headquartered in Southern Oregon, Harry David owns and operates 20 different orchards, spread over 100 square miles, featuring fresh yearly crops of handpicked delicious fruit, including peaches, Bosc pears and the iconic Royal Riviera® pears. Harry David offers a wide variety of options for everyday sharing and entertaining, including Moose Munch® premium popcorn, Wolferman's Bakery®, Cushman's® and Stock Yards® branded products. Harry David is part of the 1-800-FLOWERS.COM, Inc. family of brands. Shares in 1-800-FLOWERS.COM, Inc. are traded on the NASDAQ Global Select Market, ticker symbol: FLWS.

Our Commitment to Diversity

At 1-800-FLOWERS.COM, Inc., we seek to inspire more human expression, connection, and celebration -- for everyone. This means fostering a culture of inclusion where our team members, customers, and partners feel respected, valued, and empowered. We believe that embracing diversity, and celebrating the uniqueness of every individual, makes us a better company.