Platform Coordinator

A bit about you

A bit about you We’re seeking a Platform Coordinator (Associate Account Manager) with 1 year of account management experience in Ad Tech / Digital advertising to join our Platform team. The Platform Coordinator is primarily responsible for providing technical solutions for streamlining operations, trafficking and managing mobile campaigns and establishing successful and long-lasting relationships with our customer base. A successful candidate will demonstrate meticulous attention to detail and have a winning attitude. If you’re a digital advertising enthusiast with relevant technical account management experience, we invite you to talk to us about our Platform Operations Specialist team at GroundTruth.

Position: Platform Coordinator

Location: Gurgaon/Remote, India

You will:

• Execute with input from Platform Specialists and Team Leads
• Partner with peers to manage clients' backend requirements, grow business & overcome daily hurdles.
• Infrequent customer communication
• Supports team while delivering upon tasks set by manager and senior staff.
• Provide campaign support.
• Possess knowledge of, and ability to Debug trafficking tags such as 1x1 pixels, JavaScript, VAST, Flashtalking and DoubleClick
• Monitor hybrid campaigns and ensure 100% delivery.
• Facilitate custom adhoc requests.
• Traffic/create new campaigns in GroundTruth’s platform “Ads Manager.”
• Track, measure, and analyze the performance of multiple mobile advertising campaigns simultaneously.
• Be the first point of partner contact for any technical guidance, campaign setup and training requests.
• Review pacing reports and offer recommendations/optimizations on campaigns to ensure KPI goals are met.
• Track and resolve Zendesk Requests

You are:

• A fast learner and creative problem solver that loves to seek out solutions and doesn’t wait for answers.
• Organized, detail-oriented and adept at prioritizing and managing multiple tasks at one time.
• Driven by your partners’ success and believe you play a direct role in your partner’s ability to succeed.
• Dynamic, hard-working, and able to pivot direction quickly to keep up with business demand.
• Able to think strategically, courteously and responds swiftly to customer requests.
• Technically competent (understand software, hardware, networks, etc.)
• Motivated, goal orientated, and persistent, open to learning new skills and software.
• Responsible and responsive: can work with minimal direction.
• Dynamic, problem-solving, and work well in a fast-paced environment
• Willing to work in US EST (6.30 PM – 4 AM IST)

You have:

• 2 to 3 years of working experience in digital ad operations or relevant fields e. advertising platform, online publisher, ad networks, digital agencies, etc.
• Passion for technology and deep understanding of the mobile space across search, social, advertising networks, rich media vendors, mobile payments, etc.
• Strong organizational and planning skills, an attention to detail, and an appreciation of deadlines and goals
• Trafficking experience
• Proficiency in Office Suite, Excel, PowerPoint or Keynote

What we offer:

At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love.

• Parental leave- Maternity and Paternity
• Flexible Time Offs (Earned Leaves, Sick Leaves, Birthday leave, Bereavement leave & Company Holidays)
• In Office Daily Catered Lunch
• Fully stocked snacks/beverages
• Health cover for any hospitalization. Covers both nuclear family and parents
• Covid home quarantine cover
• Tele-med for free doctor consultation, discounts on health checkups and medicines
• Wellness/Gym Reimbursement
• Pet Expense Reimbursement
• Childcare Expenses and reimbursements
• Employee assistance program
• Employee referral program
• Education reimbursement program
• Skill development program
• Cell phone reimbursement (Mobile Subsidy program)
• Internet reimbursement
• Birthday treat reimbursement
• Home office set up
• Employee Provident Fund Scheme offering different tax saving options such as VPF and employee and employer contribution up to 12% Basic
• Creche reimbursement
• Co-working space reimbursement
• NPS employer match
• Meal card for tax benefit
• Special benefits on salary account
• New joiner relocation

Applicants with disabilities may be entitled to reasonable accommodations under applicable federal, state and/or local laws. If you need reasonable accommodations in the application process, please reach out to us at [email protected].