Platform Engineering Manager Cloud Infrastructure

Garner Health

Platform Engineering Manager Cloud Infrastructure

Posted Yesterday

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Hiring Remotely in USA

Remote

219K-250K Annually

Senior level

Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics

Garner uses data science to steer employees to the best-performing doctors.

The Role

Lead the Cloud Infrastructure Squad owning reliability performance and security of Garner's AWS-based platform. Define technical roadmap across Kubernetes Terraform Istio Postgres and NATS; set SLOs/SLAs; drive incident response and observability; hire and develop infrastructure engineers; coordinate quarterly planning and cross-functional dependencies to enable scalable secure delivery.

Summary Generated by Built In

Garner’s mission is to transform the healthcare economy delivering high-quality and affordable care for all.

We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful data-driven insights. Our approach guides employees to higher-quality lower-cost care creating a system that works better for everyone. Patients achieve better health outcomes employers spend healthcare dollars more effectively and physicians are rewarded for delivering exceptional care rather than performing more procedures.

Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry and we are building a team of talented mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale.

About the role:

We are seeking an exceptional Platform Engineering Manager to lead our Cloud Infrastructure Squad within the Engineering organization. This role will report to the VP of Platform Engineering. As the owner of Garner’s cloud infrastructure platform you will be responsible for the reliability scalability and security of the foundational systems and services that every engineering team depends on.

Where you will work:

Garner is headquartered in NYC but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.

What you will do:

Own the reliability performance and security of Garner’s cloud infrastructure on AWS serving as the accountable party for platform uptime incident response and operational excellence
Define and execute the technical roadmap for the cloud infrastructure squad prioritizing investments across Kubernetes Terraform Istio Postgres NATS and observability tooling
Lead and develop a high-performing team of infrastructure engineers. Hire exceptional talent set clear expectations provide rigorous feedback and hold the team accountable to Garner’s high standards
Partner closely with product engineering data engineering and security teams to ensure the platform enables fast safe and scalable delivery across the organization
Establish and monitor key reliability and performance metrics (SLOs SLAs error budgets); use data to drive decisions and continuously improve platform quality
Manage quarterly planning and delivery for the squad translating Garner’s engineering priorities into a clear roadmap while coordinating dependencies and escalating tradeoffs proactively and appropriately

The ideal candidate has:

5+ years of hands-on cloud infrastructure or platform engineering experience with at least 2 years in an engineering management role leading cloud-based infrastructure teams
Deep expertise with AWS and modern infrastructure tooling including Kubernetes Terraform and at least a working familiarity with Istio Postgres and NATS
A track record of building and scaling reliable secure and cost-efficient cloud platforms including experience setting and managing SLOs/SLAs and driving incident response processes
Strong people management skills with the ability to hire great engineers deliver candid developmental feedback and build a culture of ownership and high standards
Excellent cross-functional communication articulating technical tradeoffs clearly to engineering peers and non-technical stakeholders alike while holding stakeholders accountable with clarity and directness
Sound judgment in balancing engineering velocity with reliability and security knowing when to slow down or speed up and the skill to cut through complexity and ambiguity
A desire to be a part of a high-performing mission-driven team that operates with intense urgency a strong sense of individual accountability and a commitment to authentic feedback

Technologies we use:

Python Go Terraform Kubernetes Istio Postgres ElasticSearch NATS AWS Claude
This is a unique opportunity to join a fast-growing company in a transformative role helping shape the future of healthcare.

Compensation Transparency:

The target salary range for this position is $219000 to 250000. Individual compensation for this role will depend on various factors including qualifications skills and applicable laws. In addition to base compensation this role is eligible to participate in our equity incentive and competitive benefits plans including but not limited to: flexible PTO Medical/Dental/Vision plan options 401(k) Teladoc Health and more.

Fraud and Security Notice:

Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job please report it to law enforcement here and to [email protected].

Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics.

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability you may contact us at [email protected].

Skills Required

5+ years of hands-on cloud infrastructure or platform engineering experience
At least 2 years in an engineering management role leading cloud-based infrastructure teams
Deep expertise with AWS
Deep expertise with Kubernetes
Deep expertise with Terraform
Working familiarity with Istio
Working familiarity with Postgres
Working familiarity with NATS
Experience building and scaling reliable secure cost-efficient cloud platforms including setting and managing SLOs/SLAs and driving incident response
Experience with observability tooling and monitoring platform reliability metrics
Strong people management skills: hiring delivering candid feedback and building a high-performance team
Excellent cross-functional communication and ability to articulate technical tradeoffs to technical and non-technical stakeholders
Experience managing roadmaps quarterly planning coordinating dependencies and escalating tradeoffs appropriately

What the Team is Saying

Garner Health Compensation & Benefits Highlights

Healthcare Strength—Healthcare reimbursement layered on the company’s medical plan steers members to top-rated in‑network doctors and reimburses many eligible costs with caps noted up to $4000 individual or $8000 family. When used as designed typical services can approach near‑zero out‑of‑pocket.
Parental & Family Support—Equal paid parental leave of 12 weeks following birth adoption or placement is provided. Feedback suggests this offers meaningful support for new families.
Leave & Time Off Breadth—Flexible PTO for salaried employees is paired with a fully paid six‑week sabbatical after five years. This combination expands time‑off options beyond standard policies.

Learn more about Garner Health's Compensation & Benefits →

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The Company

350 Employees

Year Founded: 2019

What We Do

Garner Health is a health tech startup that is transforming the healthcare economy by enabling patients to receive high-quality and affordable care. Garner Health has two core offerings: Garner a benefit program that uses a new approach to data science and incentive accounts to help employees find the best doctors in their communities and Garner DataPro a provider recommendation platform that serves referrals based on the most accurate provider performance and directory data in the industry. Garner Health’s offerings utilize over 75% of the medical claims data in the United States to objectively examine patient outcomes based on more than 500 specialty-specific quality and efficiency measures. By analyzing millions of healthcare journeys across 82 distinct medical specialties Garner Health sets a new industry standard in delivering reliable actionable referrals and navigating patients to the highest-quality providers. Garner Health is a remote-first company based in NYC.

Why Work With Us

Our values connect us in caring deeply about doing something different and hard — transforming the healthcare economy. They create an actionable set of norms for how we operate including how we make decisions and support one another. Learn about our values here: https://www.getgarner.com/about.