Platform Solutions- Consumer Platforms, Risk Product Manager, Associate, Richardson

Job Description

About the Platform Solutions Division:

In Platform Solutions (PS), we power clients with innovative and customer-centered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering, operations and risk management:

• Transaction Banking, a cash management and payments platform for clients building a corporate treasury system
• Enterprise Partnerships, consumer financial products that companies embed directly within their ecosystems to better serve their end customers
• Merchant Point-of-Sale Lending, a platform that provides custom credit financing for home improvement merchants to offer directly to their customers
• ETF Accelerator, a platform for clients to launch, list and manage exchange-traded funds

Join us on our journey to deliver financial products and platforms that prioritize the customer and developer experience.

About this Opportunity

As a Product Manager on our Fraud & Collections Risk Platform Product team, you will work with the team to drive the end-to-end product development lifecycle for new features and capabilities in the Fraud & Collections Risk space across our Platform Solutions businesses. This is an opportunity to use your analytical and creative skills to deliver best in class customer experience coupled with well thought out architectural design and implementation. In this role, you will join a team committed to superior consumer experience to improve and extend Fraud & Collections Risk capabilities. We have a fast paced result driven culture and we are looking for individuals who are proactive and can work with a sense of urgency.

Responsibilities

• Conduct quantitative and qualitative research to inform product strategy and pipeline development
• Partner with Fraud & Collections Risk, Engineering and other functional teams (e.g., Legal and Compliance) to design risk capabilities that drive exceptional customer experience
• Articulate product features and requirements to different audiences. Write user stories and acceptance criteria and groom stories with developers and designers
• Identify, document, and improve existing processes in order to maximize efficiency in constantly evolving environments
• Leverage a data driven approach to drive roadmap prioritization
• Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience
• Research and remain current on the latest industry trends and recommend tools, services and practices for improvement

Basic Qualifications

• Minimum 3 years of experience in product management, risk management experience or engineering experience with debit cards, credit cards, checking products in an agile product development environment
• Proven analytical skills and problem solving ability paired with meticulous attention to writing and communicating detailed requirements and product specifications
• Strong communication skills to articulate and align requirements across a wide spectrum of stakeholders and developers
• Strong organizational skills with an ability to effectively manage competing priorities
• Desire to work in a fast paced environment, consistently adhering to strict deadlines and evolving priorities
• Proficient in Excel, PowerPoint, Confluence, Jira
• Bachelor's or Master's degree (U.S. or equivalent)

Preferred Qualifications

• Experience/ knowledge in Consumer Risk, specifically, Fraud & Collections Risk
• Advanced quantitative/deductive reasoning skills
• Experience with architecture design and code reviews to validate best practices
• Experience with SQL and data science tools (Python/R/SAS)

About Goldman Sachs:

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.

Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2021. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer.

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