Platform Solutions, Consumer Platforms, Sales QA Specialist, Atlanta, Analyst

Job Description

PLATFORM SOLUTIONS

We build and embed cloud-based, developer-centric financial products and services in our clients' ecosystems to help them better serve their own clients and customers.

Position Overview:

The Sales Education Quality Assurance Specialist will be tasked with the quality inspection of Sales Education content, materials, and software, to ensure all are up to date and operating at the highest standards/experience output.

Duties & Responsibilities:

• Analyze education content and resources for errors and out-of-date context
• Working within Sales Education software (i.e., Gong), listening to, categorizing, and filtering through extensive call libraries
• Build out transcript vocabularies and call recording intuitive AI
• When necessary, assisting with the facilitation and production of training classes and content

Skills & Qualifications:

• Bachelor's degree or higher, or at least 1 year experience in a relevant field
• Ability to be a self-starter, self-motivator
• Excellent communication skills
• Experience with Microsoft 365
• Basic understanding of Consumer Finance and Fin tech applications a plus
• Knowledge of LMS tools and call recording software a plus

This position is based in Atlanta, Georgia with the option of a hybrid or remote working model, allowing for both virtual and in office attendance.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2021. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity