Platform Solutions-GreenSky-Analyst-Client Growth Manager-Atlanta

Job Description

About Platform Solutions:

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. For us, it's all about bringing together people who are curious, collaborative and have the drive to make things possible for our clients and communities.

The businesses of Platform Solutions share a developer-centric mindset and cloud-native platforms. Clients embed innovative financial products and solutions that create customer-centered experiences, powered by Goldman Sachs.

About GreenSky:

GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.

Position Overview:

The Client Growth Manager (CGM) is a key member of GreenSky's sales organization and is responsible for the overall productivity and revenue generation of an assigned portfolio of merchant partners. GreenSky is focused on helping our merchant partners to grow their business, and so the success of the CGM will be measured by the ability to successfully:

1. Activate- Ensure new merchant partners are introduced to and actively leverage GreenSky's solutions
2. Grow- Drive use of GreenSky's solutions by identifying and solving merchant financing challenges
3. Retain - Promote continued use of GreenSky's solutions through best-in-class service and support

Duties & Responsibilities:

• Account Activation- Initiate prioritized outreach to target merchants to establish a commitment to a relationship with GreenSky and to drive initial account activity.
• Account Growth- Drive increased consumer loan volume within an assigned merchant portfolio by growing use of GreenSky's solutions with both established and underperforming merchants. Activities will include, but are not limited to, initial merchant orientation, ongoing training of all relevant merchant personnel, and creative sales generation initiatives.
• Account Retention- Proactively engage in activities to prevent merchant attrition or reduced use of GreenSky's financing solutions
• Merchant Support- Provide timely support to assigned merchants to develop loyalty and ensure a great customer experience, including processing pricing requests, assisting with consumer underwriting requests, and responding to merchant questions.

Required Skills & Qualifications:

• BA/BS degree or similar
• 3+ years sales and/or relationship management experience; preferably in channel sales
• Proven track record of success in a quota bearing position
• Ability to identify problems and provide compelling solutions to a variety of merchant needs
• Ability to develop professional relationships over the telephone
• Proficiency with Salesforce.com
• Experience in construction or consumer finance a plus
• Availability to work outside of normal hours and interact with clients on Pacific Standard Time (PST) as needed.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2021. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity