PLM CNC NAR

Job Description

Join us in creating the technology that helps the world act together

We are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people's lives and help build the capabilities needed for a more productive, sustainable, and accessible world.

Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.

The team you'll be part of

Nokia Classic Network and Care (CNC) organization provides world-class services that ensures stable operation of your legacy network, maintaining high end-user satisfaction. This secures profitable service revenues and establishes a solid foundation for a smooth and effective network and business transformation in the future.

The pandemic has highlighted how important telecoms networks are to society. Nokia's Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Responsibilities

What you will learn and contribute to

• Interface for maintenance renewals for CNC products in NAM region. Coordinating the proposal for CNC with Cx and RBC.
• Review Current Contract terms to analyze possible areas that need to be modified.
• Lead internal CNC coordination for the renewal.
• Push for additional opportunities that go beyond maintenance businesses, including possible new SW developments, enhanced services, transformation support
• Monitor financial results in NAM region and coordinate the necessary actions to correct possible discrepancies.
• Negotiating/confirming support capabilities with Delivery team and CarePMs teams.
• SLA/SoW/IPIS review and approval as part f L2D process.

Qualifications

Your skills and experience

• Bachelor's or higher degree in Telecommunications or related fields.
• Prior experience on 5ESS and 4ESS products.
• In-depth knowledge of Nokia PLM processes and tools. Prior experience as Product Manager is preferred.
• Ability to work in a complex and changing environment.
• Ability to identify and engage with key stakeholders.

• Excellent written and oral communication in English
• A team player with good collaboration attitude and skill, to work together with colleagues towards superordinate goal.
• Good interpersonal and inter-organization capabilities & skills
• Decision making and prioritizing own work with critical thinking skill
• Planning and organizational skills
• Business Acumen
• Manage Execution

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information

US Nokia offers a comprehensive benefits package which includes the following:

• Pension Plan - Cash Account Program

• Medical and dental coverage

• Short term disability and long-term disability

• Life insurance and AD&D - Company paid 2 x base pay

• Supplemental life and AD&D insurance (Employee/Spouse/Child)

• Health care and dependent care Flexible Spending Accounts

• Pre-tax commuter and parking benefits

• Savings/401(k) Plan

• Paid time off for holidays and vacation

• Employee Stock Purchase Plan

• Tuition Assistance Plan

• Adoption assistance

• Employee Assistance Program/Work Life Resource Program

• Voluntary benefits including vision, legal, auto & home Insurance, pet insurance, Identity Theft Protection Services, and Health Advisory Services"

• Nokia Perks At Work