Political Account Manager - Customer Success

About the Role:

Are you looking to build on your experience in the political industry? This is a great opportunity to expand your skillset and take the next step in your career! We are looking for motivated, organized, and great-to-work-with critical thinkers to join our political accounts team and lead high profile political/public affairs client accounts.

As a Political Account Manager on our Customer Success team, you'll own agency customer relationships and guide them on strategy to plan, activate, and measure video advertising campaigns for candidates, PACs, and advocacy groups.You'll also work closely with our Advertising Operations, Insights, and Product teams to ensure media buys are executed to meet and surpass goals. This is a great opportunity to apply your experience in the political space and build expertise managing large-scale media budgets.

This is a full-time salaried position with benefits.

Key Responsibilities

• Ownership of political agency relationships - ensure all projects & tasks are managed to completion
• Cross-channel strategy development, digital/CTV Media planning & execution
• Guide customers on audience targeting strategies
• Work closely with the Insights & Data team to produce weekly performance reports for customers
• Work closely with our Advertising Operations team to ensure digital/CTV campaigns are meeting or exceeding goals
• Communicate customer needs and feedback to our Product team to ensure product and service offerings continue to stay ahead of customer needs

You're a good fit for this role if you have:

• Exceptional critical thinking skills
• Background in political, strong desire to build experience in political advertising industry
• Exceptional communication skills - professionally & with team members
• Ability to adapt quickly to new processes and concepts, identify opportunities for improvement, and take initiative to mobilize resources for positive change
• Possess a self-starter mentality
• Beginner-intermediate experience with Excel
• Ability to prioritize, multi-task and perform effectively under pressure
• Local to the DC area or willing to relocate - this is a hybrid role, remote with 1-3 days per week in person at our office in Old Town Alexandria.
• Nice to have: TV or digital advertising experience

About Cross Screen Media

Cross Screen Media helps customers plan, activate, and measure video advertising campaigns. We are a politically-focused managed service with off-the shelf access to voter files, consumer data, and ACR segments.

• We help customers plan - Our proprietary software allows customers to build custom audiences and plan media buys cross-screen.
• We place digital & CTV ads - Our activation team supports every stage of the buying process - from pitch support, to planning, to launch and onward. We turn projects around in hours, and stay agile using campaign analytics & measurement data to optimize cross-channel performance
• We measure performance across all screens - Our measurement reports provide reach and frequency insight across TV and Digital/CTV buys, offering a holistic view of our customers' video ad buys

Cross Screen Media Core Values

• Integrity - Act with honesty, transparency, and a commitment to the best interests of our customers and our team.
• Innovation - Build solutions to solve the most critical problems in advertising by challenging assumptions and continuously seeking ways to improve.
• Ownership - Every team member has the power to strengthen our company. Think critically, take action, stay accountable, and push every project to completion.
• One Team Mentality - Collaborate, grow, empower, and celebrate together. We learn and win as a team.

Why Join Us:

• Opportunity to work with a diverse and talented team in a dynamic and collaborative environment
• Ongoing opportunities for professional growth and development, including working on high profile political accounts
• Monthly and quarterly team events
• Benefits include: 401k with company matching, employee stock options, unlimited PTO, paid family leave, health and wellness stipend