Portfolio Operations Support

The Team:  

The PMS Product Support Organization provides client-facing support assisting clients to utilize the Enfusion PMS module for their daily operations. The PMS Product Support Organization consists of three verticals – PMS Specialists (Valuations & Risk, Position and Trade Management, P&L and Accounting), Reporting Operations, and PMS Operations (Portfolio Operations, Static Data). 

The Role: 

The Portfolio Operations role will act as an essential level of support to clients through their daily use of the Portoflio Management System with an emphasis on Middle and Back Office workflows. The Portfolio Operations team member will answer queries related, but not limited, to General Ledger Accounting, P&L, Corporate Actions, and Trade Booking/Creations while guiding clients on PMS standards and customizations. 

What You’ll Do:

• Integrate knowledge of Financial Products and the Enfusion Software to provide client-facing support for Hedge Funds, Family Offices, and Institutional Asset Managers with their daily Portfolio Management operations, with a focus on Middle and Back Office workflows
• Learn Enfusion’s Middle and Back Office modules to support client queries through the lifecycle of a trade, starting from Trade Creation to Position Management, and General Ledger Accounting
• Assist clients in Trade Booking, ranging from simple Equity Trade Booking to more in-depth workflows such as Trade Allocation Calculators, Corporate Action Booking, and Position Events (i.e. Option Exercise, Futures Roll)  
• Decompose P&L, NMV, and Exposure Calculations across Listed Asset Classes. 
• Engage with clients to support basic queries regarding General Ledger Accounting Queries, such as Income Statements and Balance Sheets
• Advise clients on best practices as they relate to both Enfusion and the various mutual third parties we integrate with (Prime Brokers, Fund Administrators, Market Data Providers)
• Work in close collaboration with our PMS-Specialists Teams in order to achieve all the above

What You’ll Need:

• 1+ Years of full-time and/or internship experience in a Product Support Role for a Portfolio Management System provider, or Middle/Back Office or Operations Role at a Hedge Fund, Prime Broker, or Fund Administrator
• Bachelor’s degree and/or Professional Certifications in Finance, Accounting, Economics, Financial Math or related fields is preferred.
• Basic Knowledge of Financial Products and Accounting Concepts
• Flexibility and confidence to handle and prioritize multiple tasks and work independently 
• Excellent written and verbal communication in a fast-paced, client-facing environment
• Organized, detail-oriented, and analytical

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The salary for this position is $65,000 - $75,000 + bonus + benefits.

*Note: This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings.