Power Management Specialist

Job Description

Carolina Handling, a Raymond Dealer, is one of the largest providers of motive power solutions in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to power their lift truck fleets with level cost and a predicable outcome. Our solutions can be both scalable and flexible.

• Consulting

• Material Handling Equipment, Parts, and Service

• Automated Mobile Robots

• Vision guided vehicles and automated guided vehicles

• High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems

• WMS/WES/WCS solutions and Software

• Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation

Telematics

JOB SUMMARY

This Power Management Specialist will work within our Power Management Solutions Group to promote Carolina Handling internally and externally working closely with Sales and Operations functions. The Power Solutions Specialist (PSS) supports the sale of Motive Power Programs through coordination and support of technical activities that may impact multiple departments, systems, or workflows. The PSS may coordinate straightforward technical requirements independently or seek assistance from other resources internal to Carolina Handling, Raymond, the Service Center Network, or other partners as required, to support the discovery and development of all necessary technical requirements for each project.

WHAT YOU'LL BE DOING

• Assist respective Sales Account Managers for system specification analysis to provide clear, documentable and coordinated requirements

• Support Site Surveys for projects, complete and review all related administrative requirements to build an accurate bill of material and eventual quote

• Assist with preparation of quotes as needed for complicated projects

• Partner with the core sales representative to evaluate the customer's requirements and present value-added material products and services

• Review and design solutions, create facility layouts, prepare bills of material, collect vendor pricing and provide support for customer proposals

• Assist in the management and implementation of these solutions by working with the sales representatives, vendors and external customers to ensure the projects are ordered accurately, installed/shipped timely and completed on budget

• Ensure that all projects are documented in CRM prior to engaging in support including Opportunity naming convention, unit quantity and dollars; thus ensuring accuracy of the sales pipeline

• Maintain a working knowledge of all Power Management Solution related Opportunities requiring continued support to assist with moving them through the Sales Pipeline

• Liaise with other departments and external sources as needed to address project technical issues and assist with any impact the technical requirements may have on the overall implementation schedule

• Coordinate with Carolina Handling, Raymond and other vendor personnel during initial site-related activity, as required to identify existing or new technical requirements on a project by project basis

• Understand and perform compelling demos as required, assist with Sales presentations and with training of the salesforce as required

• Research and recommend emerging technical solutions

• Proficient with basic pricing and bill of materials preparation for quoting purposes

• Analyze Risk as it is related to customer experience and lifecycle of the equipment to build financial merchandising solutions that are appetizing to the customer and beneficial for Carolina Handling

• Develop and maintain a strong working knowledge of the Motive Power, related components and sales/commercial acumen

• Maintain working knowledge of latest installation procedures and options, including pictures of various warehouse sites

• Network with other dealer resources; establish a support group

• Attend workshops, trade shows, and seminars to keep up-to-date on industry trends and changes

• Assess and Audit Existing Programs to insure lifecycle and customer experience are as initially specified

• Expand existing business and new product offerings within the Power Management Solutions Group

• All other duties as required or assigned

EXPERIENCE SKILLS TO BE CONSIDERED

• Adopt a team approach - work with others in pursuing common goals

• 2-4 years of experience in material handling sales, motive power or similar industries is preferred

• College degree or equivalent experience preferred

• Ability to accurately and effectively manage large volumes of information

• Adept with assimilating and disseminating information in a professional manner

• Ability to work independently (with minimal supervision) and in a team environment

• Demonstrate analytical and problem solving skills

• Demonstrate resourcefulness and judgment to resolve routine problems relating to assigned projects.

• Good organizational skills, and high-level of self-structure producing accurate work with a strong attention to detail

• Good written and verbal communication skills

• Must be proficient in Microsoft Office products including MS Project, Word, Excel, PowerPoint and Outlook. Visio or other related flow diagram software preferred.

BENEFITS

*Eligible after 30 days of employment

**Eligibility timing is based on plan rules

• Medical/Health Insurance*

o HSA or FSA depending on the plan enrolled

o Prescriptions

o Health Advocacy

• Dental Insurance*

• Vision Insurance*

• Life Insurance, AD D and Disability* - basic life and AD D 100% company paid

• Employee Assistance Program*

• 401K with a company match**

• Profit Sharing**

o 2x/year - eligibility after 6 and 12 months

WORKING CONDITIONS

While performing the duties of this job, the Associate is regularly required to work in a fast-paced working environment with a high volume of information flow and frequent customer interface. The Associate is exposed to sensitive and confidential information. Must be able to adapt to a busy office environment with rapidly changing priorities and remain professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. Travel and being onsite at customer locations will be required and is expected to 40% overall. This may include overnight travel based on location and scope of project.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the Associate is regularly required to sit, talk, hear and speak with good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.

Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!