PowerBI Developer

Primary City/State:
Phoenix, Arizona

Department Name:
CEC-Strategy and Support-Corp

Work Shift:
Day

Job Category:
Marketing and Communications

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care - and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

This role is responsible for providing data and analytic support for the Customer Experience Channel. This position is involved in the development of data visualizations (reports and dashboards) that help drive operational objectives. You will be working with multiple data sources and often will be required to create data definitions, validating data, retrieving data from varying system tables, and participating in creating technical documentation and knowledge material. Relying heavily on Power BI to produce meaningful reports that helps tell a story, the end result being operational leadership taking action based on quantifiable results you have provided. You must have a strong attention to detail, problem solving skills, data analytics and data interpretation skills, experience with Power BI and be coachable and willing to learn new skills and processes. Experience helpful in data analytics, including Power BI data visualization development and knowledge of various methodologies and ability to tell a story with data. An understanding of data warehouse concepts, complex SQL processes and a general knowledge in ETL concept, design and development.

This position is remote with a Monday- Friday, 7am-5pm schedule.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position is responsible for providing data and analytic support for a specific organization and/or area of expertise. This includes working with large databases and applying quantitative methodologies using advance analytical tools. Working as part of a team in the data design, direction, and coordination of the hardware and software system configurations. This position is responsible for providing data visualizations (reports and dashboards) to support the organization's operational objectives and will work with multiple data sources and expected to troubleshoot data issues and other report/dashboard issues at a moderately complex level and appropriately escalate issues as needed. This position may include tasks such as creating data definitions, validating data, retrieving data from multiple systems, merging data from multiple sources, and participating in creating technical documentation and training materials.

CORE FUNCTIONS

1. Participates in analyzing business requirements associated with the design and implementation of highly efficient, highly scalable data processes. Designs and develops robust and efficient processes for extracting, transforming, and loading (ETL) data to meet the needs of large-scale projects.

2. Reviews and analyzes data objects and models to improve data management and data access.

3. Performs data profiling, source-target mappings, codes data transformation development, optimization, testing and implementation. Identifies required tasks and accurately determines needed resources and timeframes to ensure delivery of business needs.

4. Identifies and solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using established procedures. Takes a broad perspective, including coordination with others outside own organization, to identify innovative solutions.

5. Responds to non-standard requests from internal customers; investigates with assistance from others, as needed. Interacts primarily with department peers, supervisor, and internal customers.

6. Analyzes and reports on customer needs. Manages and supports the identification and research of new developments and uses of current systems and applications, as well as upgraded systems and applications such as Power BI, SQL, SAS, Python, and Tableau.

7. Serves as a liaison for data users or customers. This may include education, negotiation, and problem-solving tasks to deliver desirable outcome.

8. Maintains optimal operation of departmental reports in partnership with information technology or external software vendor, as appropriate. This may include implementation, maintenance, testing and/or functional design.

MINIMUM QUALIFICATIONS

Knowledge typically obtained with a Bachelor's degree in Statistics, Mathematics, Computer Sciences, Process Engineering, Business or a related field, or equivalent combination of relevant education, technical and business experience.

Minimum of three years increasingly responsible work experience in data analytics, including experience with data visualization development and knowledge of various methodologies and ability to tell a story with data.

Knowledge of data warehouse concepts, dimensional data modeling and complex interdependent SQL processes. Skilled in ETL concept, design and development using data integration tools. Experience working in a large data warehouse environment with complex data models. Strong problem solving and data analysis skills.
Must have experience in working with cross functional departments in order to serve as a liaison and provide relevant guidance or leadership.
Knowledge of project management principles. Needs experience in large scale project planning and reporting either individual or team.
Very good communication, interpersonal and critical thinking skills are required.
Must have strong technical skills (Power BI, SQL, SAS, Tableau, Python).

PREFERRED QUALIFICATIONS

Knowledge of subject matters such as customer service contact centers, Automatic Call Delivery (ACD) phone systems, clinical medical record systems, and customer relationship management (CRM) platforms is preferred. Advanced degree in Math, Statistics, or related technical field is preferred.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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