PPMC - 25223610. JL09

Job Description:

Manage Operational performance 40%

• Supports the [R2R] Team Managers in their daily operations.
• Ensure smooth migrations, identify potential process risks, establish mitigation/control plans, and monitor the impact.
• Plan, coordinate, and monitor operations performance on agreed-upon SLAs and key metrics. Advice on appropriate action plans where needed via consistent processes.
• Focus on driving quality with a view towards robust performance management, stakeholder feedback, and active metrics management.
• Ensure regulatory requirements and internal control policies and procedures are followed.
• Drive towards the agreed efficiency targets through defined processes.
• Lead through transitions and increase organizational performance – driving and embedding many competing initiatives.
• Provide reports to management on issues, projects, and processing statistics.
• Owns and executes accounting processes within area of expertise i.e., Order to Cash markets that are assigned.

People Management 20%

• Directly Manage and Coach Team Managers and their teams depending on scope and complexity.
• Build and lead an engaged, high-performing team and foster an inclusive environment.
• Accountable for performance management, talent development, and succession planning.
• Provide coaching/mentoring and train employees on Leadership Model behaviors and safety.
• Coordinate activities of team members engaged in processes and sub-processes to deliver on the [R2R] function.
• Participate in governance meetings at the country/region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

Stakeholder Management 20%

• Build & manage credible robust business relationships with key partners and stakeholders with a focus process maturity.
• Work closely with relevant stakeholders in the organization to drive the Process strategy.
• Work closely with Global Process Management & Operational excellence team to drive Process strategy.
• Monitor and communicate Finance operational results in a timely and effective manner through the monthly performance dashboard.
• Timely follow up on Business escalations and provide active resolutions.
• Performs complex analysis of transactional accounting information to support decision-making.
• Fulfill seamlessly all the tasks and responsibilities of the given operations process based on the requirement of the Standard Operating Procedures (SOPs)

Drive Process Improvement Strategy 20%

• Build a culture of continuous improvement and operations excellence, like Lean Process approach.

• Partner and align with the Global process strategy by closely working with the R2R lead, Operational excellence, Finance Transformation team.
• Coordinate and assist the ERP deployments and migration work for R2R processes. Collaborates with the [R2R] SME, Super Users and Business to facilitate training and readiness. 
• Drive the defined process initiatives for your center and implement best practices as per global process.
• Act as a R2R subject matter expert and support the teams with continuous improvement projects. 

Education, Experience, Skills

Preferred Minimum Required Qualifications:

• Bachelor’s degree in [Accounting, Finance or Business Administration.]
• 10+ years of experience in finance operations work with deep expertise in [R2R] and related processes.
• A Continuous Improvement mindset.
• Demonstrated ability to manage large teams and highly adoptable in building resiliency within them.
• Possess a strong customer service acumen.
• Self-starter with strong analytical, problem-solving skills and initiative to achieve desired outcomes.
• Excellent verbal and written communication skills.
• Should be open to work in any shift as per the business requirement.
• Accurate, logical thinker, Ability to work under time pressure and good experience on reporting and application like Power BI, PPT & Excel macro.
• Managed stakeholders in regions with extensive experience working in a diversified industry environment.
• Experience working in a Shared Service Environment
• Managed 20+ people across the full spectrum of Finance and Accounting with a strong bent towards [R2R].
• Ability to work across diverse cultures and backgrounds.
• SAP knowledge and experience in generating reports from SAP would be an added advantage.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.