Pre-Sales Engagement Manager

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

Cloud and Network Services (CNS)

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

Main Deliverables:

• Engage customers, industry and governments to create demand and drive growth, while acting as the voice of the customer

• Drive demand creation and grow revenues with existing and new customers through the sale of the CCS portfolios

• Own & develop deep, trusted customer relationships through bold thought leadership with a focus on customers' visions and ambitions

• Steer CCS's overall market position through thorough understanding of our customers' needs and close collaboration with the Business Line to identify changes in market dynamics and opportunities for new growth

• Develop deep understanding of Market size and trends, competitive threats and business intelligence

• Build/expand Nokia's brand to address local stakeholder needs by utilizing the regional/country management structure

Key Responsibilities:

• Adapt the existing sales organization and processes to support the new operating model employing the agreed principles and ensuring clear accountability with an emphasis on change management

• Own and develop the CCS customer strategy and facilitate & execute account plans ensuring full support from Business Line

• Drive the team on customer pipeline of existing and new opportunities consistent with the primary focus of each CCS strategy and portfolio

• Develop a high-performance sales team that has the current and future skills to promote the CCS portfolio

• Drive the sales performance management & development of all sales force

• Ensure active and rigorous sales process (e.g. funnel management) to provide complete transparency with the BGs and reduce costs

• Materially strengthen the Nokia brand to influence customers and stakeholders in key markets

• Initiate reputation program(s) highlighting Nokia's vision, technological strengths and thought leadership

• Execute integrated demand generation sales and marketing campaigns aligned to account plans and BG sales priorities

• Revitalize Nokia's presence across owned, earned and paid media (both digital and physical) in priority markets and in line with BG priorities

• Improve the current customer quality performance index (CES/CPVi) in close collaboration with the BGs

• Leverage Skilled Quality Experts to perform customer diagnosis and corrective actions as required

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark