Pre-Sales General Manager/Pre-Sales Manager

What you will do:

• Team Leadership: Lead, mentor, and develop a team of 3 to 4 expert Presales Advisors, providing guidance and support to achieve team goals and individual performance objectives.
• Presales Strategy: Develop and implement presales strategies that align with the company's overall sales and revenue objectives, with a strong emphasis on post-sale expansion and customer adoption.
• Customer Engagement: Collaborate with the sales team to understand client needs, address their challenges, and deliver compelling presales presentations and solutions that drive post-sale expansion revenue.
• Product Knowledge: Stay current with our product and service offerings, ensuring that the presales team is well-versed and capable of presenting solutions effectively.
• Post-sale Expansion: Work with the sales team to identify and capitalize on expansion opportunities within the existing customer base, delivering customized solutions that meet their evolving needs.
• Customer Adoption: Develop and implement strategies to ensure that customers fully adopt and maximize the value of our products and services, contributing to customer retention and long-term satisfaction.
• Market Analysis: Analyze market trends, customer feedback, and competition to provide valuable insights for product and service development and post-sale strategies.
• Proposal Development: Oversee the creation of tailored proposals and presentations that address customer requirements, demonstrate value, and support post-sale growth.
• Performance Metrics: Define and track key performance metrics for the presales team, with a focus on post-sale expansion and customer adoption.
• Stakeholder Collaboration: Collaborate with various departments, including sales, marketing, and product development, to ensure alignment in strategies and messaging that support post-sale objectives.
• Training and Development: Continuously assess and improve the skills and knowledge of the Presales Advisors, ensuring they are equipped to support post-sale efforts effectively.

What will you bring:

• Bachelor's degree in Computer Science; MBA or equivalent is a plus.
• 5-10 years of experience in presales, with a minimum of 2 years in a leadership or managerial role.
• Proven success in managing and leading a presales team with a focus on pre and post-sale expansion and customer adoption.
• Exceptional interpersonal and communication skills.
• Strong analytical and problem-solving abilities.
• In-depth knowledge of our industry and market trends.
• Ability to work in a fast-paced and dynamic environment.
• Results-driven with a focus on achieving and exceeding targets.
• The ideal candidate embodies values that are aligned with ours, Fairness, Openness, Respect, Teamwork and Execution.