Preferred Client Manager

Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it's time to make a healthy career move to MVP!

This position will maintain and grow small business through MVP's Preferred broker distribution channel. Must meet or exceed membership and retention goals for the following market segments: Small Group 1-100 eligibles, both on and off exchange, for the preferred broker unit to ensure all service protocols, productivity, sales and quality standards are being met. The individual will develop new distribution channels to support commercial growth in target markets and products. They will manage and enhance existing broker relationships to support growth opportunities for MVP Health Care. They will have responsibility for applied sales and service guidelines, product placement, renewal and adherence to underwriting guidelines. The incumbent must have the ability to work independently on a daily basis and effectively manage time and work volume to ensure all deadlines, production and service standards are achieved. The individual will be required to provide sales expertise and expert advice regarding MVP small group products, competitive positioning and value proposition that support a broker centric partnership with key distribution channels. Responsible for achieving assigned new business sales goals and renewal retention goals for the Small Business Preferred Unit across the MVP service area. Completes all required pre and post sales activities timely and accurately. Works collaboratively across the enterprise to achieve corporate and departmental goals to support service excellence and issue resolution. Actively participate in business related, health care related organizations and community events to maintain visibility for MVP and access to key employer influences. Maintain PHI according to MVP's privacy and security standards. Develops and maintains a working knowledge of MVP operations, contract benefits and enrollment requirement to ensure new sales opportunities and renewal changes are installed with minimal disruption to employer groups and members Performs other duties as assigned by management.

POSITION QUALIFICATIONS

Minimum Education:

• Bachelor's degree preferred or equivalent amount of education and related experience required.
• Must possess, or obtain within 60 days from date of hire all required licensure and certification ( NY and/or Vermont LAH)
• Must obtain the MVP Medicare Certification Training within 60 days from date of hire, or prior to first sale, whichever comes first.

Minimum Experience:

• Minimum of 2 years in recent business to business sales or account management. Insurance setting preferred.

Required Skills:

• Adaptability to changing work priorities and fast paced environment.
• Ability to translate features and benefits into customer focused solutions
• Excellent verbal, written and interpersonal communication skills required.
• Demonstrated sales and service skills
• Ability to maintain ethical and professional behavior and appearance at all times.
• Computer skills including strong working knowledge of CRMs, and Microsoft Office application - Excel, Word, and PowerPoint.
• Ability to self-motivate and work independently with excellent organizational skills.
• Must have a desire to offer focused solutions, resolve conflict and work collaboratively.
• Personal drive to exceed customer expectations.
• Ability to self-educate and support a desire to gain knowledge related to the healthcare industry. • Valid drivers' license and access to vehicle.
• Must be willing to do any required travel.
• Account specific problem solving. Ensure the capture and appropriate storage of complete and accurate renewal account management records. Collect, analyze, and report on sales plan and account service process activity and results as scheduled and required.
• Excellent verbal, written and interpersonal communication skills required.
• Demonstrated sales and service skills
• Ability to maintain ethical and professional behavior and appearance at all times.
• Computer skills including strong working knowledge of CRMs, and Microsoft Office application - Excel, Word, and PowerPoint.
• Ability to self-motivate and work independently with excellent organizational skills.
• Must have a desire to offer focused solutions, resolve conflict and work collaboratively.
• Personal drive to exceed customer expectations.
• Ability to self-educate and support a desire to gain knowledge related to the healthcare industry.
• Valid drivers' license and access to vehicle.
• Must be willing to do any required travel.

Based in Schenectady NY

About MVP

MVP Health Care is a nationally recognized, not-for-profit health insurer caring for more than 700,000 members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse, employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve. MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at [email protected]

Please apply and learn more - including how you may become a proud member of our team.

Other details

• Job Family Sales
• Pay Type Salary
• Travel Required Yes

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