Premium Audit Assistant

At EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees.

JOB SUMMARY

Reviews and processes mail audit documents to produce final audit invoices in accordance with manual rules, state regulations, and company standards and procedures. Builds and maintains relationships with agents and insureds by helping to answer audit questions, communicating audit results, and facilitating audit disputes. Works with internal departments to ensure audit and dispute results are communicated and policies are updated.

ESSENTIAL FUNCTIONS

• Examines and processes all mail audit documents submitted by policyholders to accurately calculate earned premium

• Uses appropriate premium audit rules and classifications to accurately calculate exposures and premiums

• Communicates renewal endorsements as appropriate

• Completes incoming work within the established company standards for quality, timeliness, and productivity

• Builds and maintains relationships with agents and insureds by helping to answer audit questions, communicating audit results, and facilitating audit disputes

• Corresponds with underwriting, claims, and fraud departments as necessary

• Develops a working knowledge of manual rules, state regulations, and company standards and procedures

• Provides administrative support to Field Audit Team as departmental SOP outlines

• Investigates and resolves disputes and differences in payroll and classification data. Escalates as needed to Manager

EDUCATION & EXPERIENCE

The education and experience below are required for the job unless labelled as preferred:

• High school diploma or equivalency

• Two years of experience in commercial lines underwriting support or accounting or related experience

KNOWLEDGE, SKILLS & ABILITIES COMPETENCIES

The knowledge, skills and abilities below are required for the job unless labelled as preferred:

• Accurate keyboarding and data entry skills

• Ability to file alpha information accurately

• Good proficiency with Microsoft Word and Excel

• Good knowledge of insurance terminology and classification codes preferred

• Knowledge of underwriting and rating preferred

• Good verbal and written communication skills

• Excellent organizational and customer service skills

• Strong problem-solving skills and good math aptitude

• Models Trust & Integrity

• Builds Effective Relationships

• Demonstrates Resilience

• Embraces Inclusivity

*Per the Colorado Equal Pay for Equal Work Act, the hiring range for this position for Colorado-based team members is $41,519.20 - 53,327.98. The hiring range for other locations may vary*

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.