Premium Cash Assistant
Company
Wave Mobile Money
Location
Other US Location
Type
Full Time
Job Description
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in.....
How you’ll help us achieve it
As a Premium Cash Assistant, you will be our customers' and agents' first point of contact. Under the supervision of the Premium Cash Officer, you will manage the daily reconciliation of the transactions in our Premium Agency based in The Gambia.
In this role, you’ll:
- Help agents nearby with liquidity needs (deposit and withdrawal).
- Support agent/client needs (Wave's offer, opening account, how the system works, the app, physical card, etc.).
- Maintaining daily reconciliation of premium points.
- Ensure that all cash management transactions are correctly recorded in the treasury system.
- Request promptly sufficient funds to ensure rebalance with agents/clients.
- Report any discrepancies or challenges encountered to the Premium Cash Officer.
- Report any fake bills to the hierarchy.Â
Key details
- Location: You'll work from our Kombo office.
- This is a permanent position.
- Work authorization in The Gambia is required.
- Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than six months.
- We offer generous health insurance for yourself and your dependents.
- We support working parents - we offer (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.
- We help you live your fullest life now- we subsidize gym memberships and fitness classes.
- Airtime reimbursement.
- Free food and a beautiful office space.
Requirements
- 2+ years of experience as a cashier in cash management, reconciliation & liquidity management, cash handling, or delivery.
- Strong proficiency in English.
- Previous experience in front-office customer service or the banking sector.Â
- Bachelor's Degree in accountancy, bank, or any similar discipline.
You might be a good fit if you
- Are excessively detail-oriented.
- Are enthusiastic about achieving ambitious targets.
- Love owning projects - you're autonomous yet know when to escalate problems.
- Are intellectually curious and creative in the way you tackle problems.
- Are willing to go the distance to get something done.
- Are comfortable defaulting to over-communication and overreaching when it comes to coordination.
- Adjust quickly to changing priorities.
- We have a rapidly growing in-country team in Senegal, CĂ´te d'Ivoire, Mali, Burkina Faso, The Gambia, and Uganda, plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- In 2023, we were on Y Combinator's top 50 companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Date Posted
09/01/2024
Views
6
Similar Jobs
Senior Frontend Engineer - Simply Business
Views in the last 30 days - 0
Simply Business is seeking a Senior Frontend Engineer to join their Front End Tooling team The role involves developing products using best practices ...
View DetailsDevelopment Underwriter - Simply Business
Views in the last 30 days - 0
Simply Business is seeking a Development Underwriter with an Underwriting background to support their new MGA brand Nupro which aims to disrupt the sm...
View DetailsSenior Finance Business Partner (d/f/m) - Personio
Views in the last 30 days - 0
Personio an intelligent HR platform is seeking a Senior Manager for FPA to lead financial planning and analysis for key departments The ideal candidat...
View DetailsVisual Designer (m/f/x) (onsite / remote in Germany) - Scalable Capital
Views in the last 30 days - 0
Scalable Capital a leading digital investment platform in Europe offers a wide range of investment options and services to over one million clients ac...
View DetailsAssistant III with German Language - Deutsche Telekom IT Solutions Slovakia
Views in the last 30 days - 0
Deutsche Telekom IT Solutions Slovakia formerly TSystems Slovakia has been a significant employer in the Košice region since 2006 The company aims to ...
View DetailsTreasurer - Mukuru
Views in the last 30 days - 0
Mukuru is seeking a Treasurer Maternity Cover for their Finance Department in Cape Town The role involves managing accounts ensuring sufficient prefun...
View Details