Presales Engineer

Description

Are you a cross-functional collaborator who is comfortable working in a highly visible position within an organization? Do you enjoy keeping customers happy by bridging customer-facing programs with product management, marketing, services, support, technology, and solution partners? Have experience working with global customers and prospects? Good news! 1WorldSync is looking for a Presales Engineer to join our team. This role can be based at our downtown Chicago headquarters or remote.

1WorldSync is the industry leader in product content management. With 400 employees across the US, Brazil, Canada, France, Mexico, Portugal, Switzerland, and the UK, we're seeking a Presales Engineer to support our growing global team.

Reporting to our Director, Go to Market Strategy, the Presales Engineer will drive sales activity, and revenue for all 1WorldSync solutions. Working directly with sales, this role must provide world-class demonstrations of 1WorldSync solutions based on the business needs of the prospect. This role will effectively articulate the 1WorldSync value and directly influence sales opportunities to closure. Collaborating with Professional Services, this resource will manage customer handoff to implementation and delivery.

As Presales Engineer at 1WorldSync, responsibilities include the following:

• Effectively demonstrate all 1WorldSync solutions to prospective customers
• Drive sales closure for all 1WorldSync solutions
• Support account management in the sales process through closure
• Present to our customers highly effective product demonstrations
• Facilitate diagnosis, design, delivery & planning meetings for all related internal & external parties
• Track status on project/program delivery progress as well as sales pipeline and pro-forma progress
• Engage with product marketing to deliver value proposition collateral for use by sales organization
• Liaise among Product Marketing, Services, Solution Partners, Support, Account Management, Business Development and Technology teams
• Facilitate transition to advisory services for consulting engagements
• Participate in cross-organizational alignment on key project/program rollout to market
• Support and facilitate in the completion of solution-related proposals, and RF(X)s
• Other duties as assigned

Required Skills and Experience:

• Bachelor's Degree or 2+ years of experience interfacing directly with CPG and foodservice industry organizations relative to item data and content syndication work efforts
• 2+ years of experience in the use and application of API technologies, HTML, XML, JSON
• 2+ years of experience with sales process, sales strategies or peripheral visibility to sales cycles in a technology support role
• 2+ years of experience in industries related to our key customer verticals, CPG Grocery, CPG General Merchandise, Hardlines, Healthcare, Foodservice and other Industry Verticals
• 2+ years of experience supporting data quality strategies within the context of key recipient customers
• 2+ years of experience working directly with large customers to assess requirements and understand needs

Desired Skills and Experience:

• Fluency with the use of PIM, DAM, MDM, ERP, and PLM applications and related technologies
• Background in brick and mortar retail, ecommerce, and related item-setup operations
• Business Intelligence - ability to translate market insights into actionable input to Product team
• Ability to handle multiple competing priorities in a fast-paced environment
• Excellent presentation skills
• Excellent written and verbal English skills
• Ability to translate corporate strategy, business requirements, and customer expectations into data strategy
• Ability to effectively communicate at all levels of the organization
• Strong ability to participate in multiple concurrent efforts and/or sales cycles and initiatives
• Excellent analytical, written, and oral communication and relationship building skills

Earn some travel miles!

• This position requires up to 25% travel.

Why join 1WorldSync?

• We are the best at what we do!
• The ability to partner with global professionals at the top of their game
• Performance-driven culture and team-oriented approach
• A comfortable, friendly environment with colleagues who are committed to excellence
• A generous vacation policy, incredible health benefits, and stellar 401(k) plan
• Opportunity to take ownership of processes and programs and to make your mark

1WorldSync is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment. All employment decisions at 1WorldSync are based on business needs, job requirements, and individual qualifications. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.

Americans with Disabilities Act (ADA)

1WorldSync will provide reasonable accommodations during the application process upon request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact us at [email protected].