Presales Solutions Consultant, IFS Ultimo - EAM, CMMS

Company Description

At IFS Ultimo you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of Service™. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Job Description

As a Pre Sales Consultant, you will be expected to work alongside the Sales teams and the Business Architects to understand prospect and customer business and functional objectives, along with the “As-is” and “To-be” state of the organization to provide a functional product solution and demonstrate it back where required.

Through the support of industry specialists and business value engineering, you will enable the customer-first approach of IFS Ultimo, ensuring the understanding and delivery of the value and technical solutions customers expect. Pre-sales consultants lead workshops and discovery engagements with clients, understand the business process and value drivers, and translate these into customer-facing presentations to support the IFS Ultimo sales effort.

• Participate in internal and customer/prospect-facing product presentations and demonstrations.
• Facilitate and document prospect and customer discovery sessions to uncover business processes and functional requirements.
• Respond to technical questions in a Request for Information (RFI) or a Request for Proposal (RFP).
• Support with technical qualification of sales opportunities.
• Gain knowledge of specific IFS Ultimo products and services.
• Support and build custom demonstrations aligned with customers’/prospects' key business initiatives.
• Ensure the successful delivery of Proof of Value tied to the customers’ success criteria and business initiatives.
• Translate technical and business requirements into a customer-focused, value-centric solution.
• Work within teams with the ability to adopt a leadership role where necessary
• Maintain a high degree of knowledge of all products and services, including roadmaps, and regularly liaison with product management.
•  Use the knowledge and/or the understanding of the major customers’ requirements to provide and/or propose commercial and viable product/solution improvement feedback of large and complex customer requirements – involving senior management where needed.
• Work with Enterprise-level prospects and clients and be prepared to question them to cover a complete architecture, including integration of IFS Ultimo into a wider environment.
• Understand and demonstrate the key metrics, KPI’s and business drivers for the IFS Ultimo Industries.
• Working with the sales organisation to address the technical needs of the customers
• Maintain knowledge of and follow the IFS Ultimo Customer Engagement processes.
• Ensure discipline of excellence and passion for every customer engagement
• Support at external and internal customer facing events
• Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedback.

Qualifications

Essential:

• University degree, equivalent professional qualifications or appropriate experience
• Deep experience of solution development, presenting software applications and business process mapping at a senior level
• A comprehensive understanding of business practices within relevant industries
• Experience of working with Enterprise Asset Management software or equivalent
• Fluency in English (verbal and written)
• A willingness to travel – nationally and internationally as required

Desirable:

• Experience in developing business process strategy and enterprise architecture

A Pre Sales Consultant would be expected to have a very good understanding of the following areas:

• Experience in Enterprise Asset Management
• Project management in asset intensive industries.
• Developing solutions to deliver customer facing demonstrations and presentations focused on the key IFS and customer value messaging.
• End-to-end business process and business practices including process and solution mapping.
• Knowledge of IFS products and processes, with a focus on the IFS Ultimo processes related to your areas of industry expertise.
• Commitment to self-learning and regular training.
• Live the IFS Ultimo Values.

Additional Information

IFS Ultimo is based in the Netherlands with more than 2000 global customers, is a leading Enterprise Asset Management software provider with a strong reputation for the completeness, flexibility, and configurability of its SaaS EAM solutions.

In the world of Ultimo, asset management processes and the software they require take centre stage. At IFS Ultimo, we develop easy-to-use EAM software for confident asset owners, enabling them to optimize productivity, maximize asset availability, and secure health and safety. We supply out-of-the-box, though supremely flexible, software with an unmatched ROI through short implementations, seamless integrations, and self-service application management.

Acquired by IFS in July 2022, its parent company operates across all continents with its 5000+ employees delivering award-winning enterprise software solutions to help businesses be their best when it matters–at their Moment of Service™.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability and a company where we get things done so that you can positively impact the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer