Presenter Relations Manager

Only considering internal candidates at this time.
This position is 100% remote.

Solution Tree

About Us:

Solution Tree delivers comprehensive professional development to schools and districts around the world. We empower K–12 educators to raise student achievement through a wide range of services and products including educator conferences, customized district solutions for long-term professional development, books, videos, and online courses. When you join Solution Tree, you join a highly regarded team that is dedicated to providing quality and excellence in professional development. Guided by our mission, vision, and values, our team is united under one goal – to transform education worldwide to ensure learning for all. If you have the passion and skill to help further Solution Tree’s mission, we want to hear from you.

Employees Enjoy:

• Innovative, team-oriented environment
• Working with leading voices and rising stars in staff development
• A compensation package that includes competitive pay and benefits such as medical, dental, and vision insurance plans, 401k, paid time off, and more.
• Doing work that matters

Presenter Relations Manager:

Position Summary:

The Presenter Relations Manager is a member of the Professional Development Department and is focused on associate training, development, and retention. This position is responsible for nurturing the best presenter talent in the industry so that Solution Tree can fulfill the training needs of our customers. Top candidates for this position will understand the need to be professional in all communications with associates regarding their selection and performance and will develop relationships with each associate. Working in a fast-paced, results-oriented environment, the Presenter Relations Manager is comfortable in situations that may require difficult conversations and will be instrumental in creating and helping implement a plan for each associate to be successful within our organization. The qualified candidate will spend time on the phone and in person with new and existing associates, sharing information about how their talents can be used to deliver appropriate solutions for Solution Tree customers’ school improvement goals.

Summary of Essential Job Functions:

• Assists with the development of a robust and viable pool of associate candidates to keep up with the customer demand and sales projections for the PD Department.
• Serves as a point of contact for all prospective associates through the full cycle of onboarding and training.
• Assists with the collection of associate portfolios and creates summaries of potential associate information for author and/or Solution Tree review.
• Acquires author and presenter availability regularly.
• Manages our mentoring process so that there is a clear understanding of our expectations for the off-site process of moving new associates from the mentored stage to the review stage.
• Train associates to meet capacity and/or specified needs.
• Evaluates associates and provides “growth” support for struggling associates.
• Facilitates most author/presenter scope of work calls, with appropriate follow up
• Combines evaluation data from professional development dates, the mentoring process and the associates’ own self-evaluation to drive Solution Tree decision-making processes.
• Oversees PD Associate Training events and all tasks associated with their successful implementation.
• Oversight of our candidate tracking system and database keeping us current with biographies, photographs, handouts, and evaluations.
• Manages the process and design of training materials, including the Associate Orientation Handbook and the Associate Retreat materials.
• Demonstrates ability to understand presenter strengths and selling points, and can effectively convey that knowledge to the professional development staff through various avenues, one being conducting department speaker meetings.
• Handles level 2 customer service related issues surrounding difficult dates
• Works effectively in a multiple-deadline environment.
• Possible travel to trade shows and/or Solution Tree events.
• Works with PD Account Managers to find good opportunities for authors and associates.
• Travels occasionally to watch authors and associates and assess their performance.
• Assists with conveying information promoting the idea that Associates will assist with the sales process of Solution Tree products and services.

Minimum Requirements:

The ideal candidate is self-motivated and has the ability to handle sensitive information. Our company desires team members who have a customer service orientation, need little supervision, and are committed to team success. Candidates must have excellent verbal communication skills, as well as strong organizational and multi-tasking abilities. Demonstrated poise, tact, and diplomacy are required. Proficiency in Microsoft Office is essential.

Abilities Required:

Light lifting may be required on occasion.

Supervisory Responsibilities:

NA
 

Remote Work Environment and Personal Obligation Management

As a remote-first company, we are committed to providing our team members with the flexibility to work from anywhere. However, to maintain our standards of excellence and ensure uninterrupted productivity, we have specific expectations regarding the remote work environment.

Dedicated Workspace: Employees are expected to establish a dedicated, quiet workspace that is free of distractions. This environment should be conducive to professional activities and mirror the focus and privacy one would expect in an in-office setting.

Personal Obligations: While we recognize the challenges of balancing professional responsibilities with personal obligations, including childcare, we rely on our team members to manage these aspects effectively during work hours. It is essential that personal obligations do not impede work commitments. Employees are responsible for arranging appropriate care or support to ensure they can dedicate their full attention to their work tasks without interruption.

We believe these practices are key to fostering a productive and respectful remote working culture, where every team member can contribute their best work. We evaluate candidates based on a holistic view of their qualifications, including but not limited to their skills, experience, and education. Our goal is to offer a competitive compensation package that reflects the value we believe each employee brings to our team. The final salary for the position will be determined after a thorough evaluation of the successful candidate's relevant qualifications in relation to our compensation structure, which is designed to reward contributions and performance.

Our Company's Rooted Commitment to Attractive Benefits

• Employee Discounts
• Paid Vacation and Holidays (including generous personal time to celebrate holidays not listed on the company calendar)
• Employee Assistance Program (EAP)
• 401k Retirement Plan with Employer match
• Health Insurance Plans (medical, dental, vision)
• HSA and Flexible Spending Accounts (ie. childcare and many more)
• Employer-paid Short-Term Disability (STD) and Basic Life Insurance. 
  • Optional Long-Term Disability (LTD) and additional coverage for Life and AD&D
• Compliance with FMLA and state-specific leave laws for necessary time off

Request for Reasonable Accommodation

If you need reasonable accommodation to fulfill an application due to a recognized disability under applicable law, kindly email [email protected]. Please be aware that this email is intended solely to respond to specific requests for assistance related to completing the application as an accommodation for a disability. Other inquiries will not be addressed.

Disclaimers

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Solution Tree is an Affirmative Action - Equal Employment Opportunity Employer.

Disclaimers:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Solution Tree is an Affirmative Action - Equal Employment Opportunity Employer.