Pricing & Packaging Manager

SevenRooms is hiring our first Pricing & Packaging Manager! In this role you will be responsible for defining the global product monetization and packaging strategies for all products across the SevenRooms platform. As our Pricing & Packaging Manager you will combine your knowledge of our suite of solutions with your understanding of customer needs and competitive insights to develop pricing and packaging strategies that create customer value and growth optimization. You will help to build pricing experiments that are comprehensive across the customer journey and identify new opportunities to optimize, and create innovative bundling & packaging programs that enable more streamlined upsell opportunities across our portfolio of products. This is a highly cross-functional position and you will work closely with Product, Engineering, Marketing, Brand, Sales, and Finance. You will report directly to our VP of Product. 

We’ve built our product team up with the most creative, driven, and passionate entrepreneurs and foodies we could find. This small but mighty team is incredibly collaborative, while having the independence to find their niche and have a large impact while doing so. We are the bridge between our restaurants and our platform and we absolutely love what we do (and we love doing it together).

• Pricing & Packaging:  Scope, structure, and execute strategic monetization initiatives for our new innovations and existing products to accelerate business growth by leveraging key insights gained through research and data analytics. Help define critical metrics and dashboards to monitor customer, pipeline and subscription health and help find opportunities for evolving pricing to accelerate all of the above. Own the end-to-end implementation of key pricing strategies including pricing structures, packaging, bundles and discounts. Identify opportunities for new pricing, packaging and bundling strategies that will contribute to subscriber and/or revenue growth. Work closely with product and engineering to develop simplified upgrade paths to increase usage and revenue opportunities with our customers. 

• Product Expertise: Build a strong understanding of the value our products deliver for our users and how differentiated our products are compared to alternatives. Develop a deep understanding of the differentiation, value proposition, use cases and growth models for new and existing products. Build models to predict the potential impact of pricing changes, by leveraging sales, product usage, and billing data inputs. 

• Competitive Research & Insights: Deliver competitive pricing analysis, pricing research, and other relevant analyses to inform pricing recommendations. Evaluate current pricing and packaging, reviewing competitive pricing, understanding the customer's willingness to pay, and make recommendations based on these findings. 

• Collaboration: Work closely with Engineering, GTM, finance and senior leaders to conceptualize and implement new pricing strategies. Partner with the marketing team to position and launch new pricing models and capabilities using an iterative release process from pilot to general availability. Communicate your findings and and recommendations to all levels of management through clear presentations that you will then drive through execution. Partner with Product and Marketing leadership to develop SevenRooms’ product roadmap, feature functionality, and new innovations experiments to evolve our pricing and packaging strategy

• 4+ years prior pricing consulting, corporate strategy, pricing/product strategy, or pricing analytics experience preferred.
• Strategic and critical thinker with the ability to take a consultative and data-driven analytical approach to solving complex problems
• Experience in traditional tops down SaaS pricing models and a deep understanding of consumption based pricing models.
• Excellent organization and project management skills, able to demonstrate experience working in a fast-paced environment with tight deadlines and multiple, competing priorities.
• Proven analytical skills and critical thinking, with demonstrated ability to develop creative solutions to complex problems.
• Strong research abilities, with experience performing customer segmentation, price elasticity analysis, competitive intelligence, and return on investment analysis.
• Strong written and spoken communication skills.
• Executive presence and bias for action.

• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
• Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
  • The salary range for this role is $170,000 - $177,500. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace.  
• Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You’ll receive an additional monthly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you’re a part of our team.
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

SevenRooms is trusted by thousands of hospitality operators around the globe, from local independent restaurants to multi-concept hospitality groups like MGM Resorts International, Wolfgang Puck, Mandarin Oriental Hotel Group, Bloomin' Brands and more. Together with our clients, we power tens of millions of guest experiences across the globe every month.  

Founded in 2011, SevenRooms is venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth. We were included on Inc.‘s annual Best Workplaces & Forbes’ Best Startup Employers lists in 2020.

SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

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