Principal AI Engineer (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted and we are dedicated to treating the whole person not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states with the exception of Hawaii.

About the Role

As a Principal AI Engineer at Rula you will own the AI foundation that determines how generative AI shows up across mental healthcare. You will operate where architecture applied research and real-world clinical constraints meet designing durable production-grade systems that power patient engagement and provider workflows at scale. This is a deeply hands-on role where you will act as a technical multiplier architecting core platform primitives (RAG agentic loops) while setting the standard for technical excellence and safety in a regulated environment.

Required Qualifications

• 10+ years of software engineering experience including 7+ years with Public Cloud (AWS GCP etc.) and

• 5+ years designing/scaling distributed systems.

• 5+ years of deep experience in Python and at least one other backend language (TypeScript Java Go etc.).

• 2+ years building AI-powered products at scale with foundation models (OpenAI Anthropic Gemini etc.).

• 2+ years of experience with LLM integration patterns such as RAG agentic loops and orchestration frameworks like LangChain or LlamaIndex.

• 3+ years working with MLOps data pipelines evaluation and observability systems for continuous model improvement.

Preferred Qualifications

While having the preferred qualifications enhances your candidacy having all of them is not mandatory. We encourage all interested applicants to apply even those who may not meet every preferred requirement.

• Experience architecting secure compliant AI solutions in regulated environments (HIPAA GDPR).

• Familiarity with human-in-the-loop systems and clinical decision support frameworks.

• Experience designing evaluation pipelines for human alignment factual accuracy or model interpretability.

• Contributions to open-source AI frameworks or applied research in GenAI safety.

• Experience leading or mentoring engineering teams in AI or ML platform domains.

We're serious about your well-being! As part of our team full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance ensuring you can meet both professional and personal commitments (must be based in United States currently not hiring in Hawaii)

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical dental vision life disability and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents including birthing non-birthing adopting and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fun team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences fostering a sense of community and belonging for all

Our team

We believe that diversity equity and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe seen heard and valued.

What We Do

We believe that when access to quality mental healthcare improves patients providers and payers all benefit. And that’s why we’re on a mission to make mental healthcare work for everyone. We remove barriers and strengthen connection points between patients providers and payers to improve mental health outcomes. With Rula it’s easy for patients to find a high-quality therapist or psychiatric practitioner who meets their unique needs accepts insurance and is taking new patients. For providers Rula offers the flexibility of private practice while also filling caseloads and offering the necessary behind-the-scenes support. Rula handles the marketing credentialing billing and admin tasks so providers can focus on what they do best: providing care to those in need. Rula is a remote-first company with teams who specialize in the areas of Clinical Partnerships Operations Marketing Engineering Product and more. We’re committed to reimagining how mental health is treated.

Why Work With Us

As a remote company we're intentional about the culture we're building. We write things down we communicate clearly we follow-up and we follow-through. We have high expectations for our team and empower individuals with a high degree of trust and autonomy. In turn we expect that individuals operate with a sense of ownership in everything.

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