Principal Architect SaaS

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

While SaaS is on fire in the general marketplace, it's just beginning to emerge in the telecommunications sector. SaaS is important to us, not only because the market demands it, but because it produces a predictable and steady revenue stream. Our mandate is to drive Nokia's adoption of this lucrative business model, leading communications service providers (CSPs) to new opportunities and profit. SaaS will eventually encompass our industry and we need to be in front of this tectonic shift to capitalize on the first-mover advantage.

We lead the "Software-as-a-Service" revolution in the Communications and Media industry through disciplined execution and high integrity, building on Nokia's heritage as the premier industry thought leader and trusted technology partner to Communications Service Providers and Enterprises. We create technology that helps the world act together by delivering innovative and contemporary "Software-as-a-Service" products, enabling Nokia customers to rapidly deliver new and profitable communications services to their respective markets.

What you will learn and contribute to

Are you passionate about solving problems?

As part of our team, you will:

• Participate as the technical lead for architecture, solution and design of SaaS Framework functions and capabilities. Enable and standardize Nokia's SaaS use cases for production and readiness for customers
• Technical Interface to product managers, CTO office, deployment teams, development teams, UX team, hyperscalers and other internal stakeholders for SaaS Framework. In collaboration with Business Units R&D Stakeholder review and standardize testing for all SaaS applications, identifying and solving performance chokepoints so that platform and application are performing according to the customers' expectations
• Build and evolve SaaS Framework maturity for a fully automated Multicloud and Multitenant SaaS pipeline for Fault, Capacity at scale, Assurance, Provisioning and Security and Lifecycle management of SaaS applications. Focus on Services Agility. Review SaaS applications and standardize the architecture and design so that new applications and features can be added with speed
• Carry forward the SaaS Framework's architecture and technical stack. Creation and prioritization of SaaS Framework requirements and dependencies in collaboration with business stakeholders. Drive architectural practices into development and delivery teams' work
• Mature the CI/CD automation using K8S, Cross Plane, Terraform, Azure DevOps pipelines and recipes that integrate product service delivery with shared framework components
• Interface with the security team to ensure all SaaS applications are compliant to established security practices. Ensure SaaS Framework adherence to Nokia policies for Trade Compliance, Security, Privacy, GDPR, etc.
• Lead the architecture for SaaS service provider and customer portals' requirements and roadmap/cadence along with Product Owners. Be a technical voice for the following standards and technologies: REST, Kubernetes, ITIL, TMF ODA/APIs, CNCF, YAML, Netconf, etc.

Your skills and experience

You have:

Technical Skills:

• SaaS Platform, Microservices, Multi-Tenancy, Multicloud (AWS, Google Cloud, Microsoft Azure, Oracle Cloud, Syniverse). Preferred: AWS Certified Solution Architect Professional or Certified Solutions Architect or equivalent
• Technology leadership experience in at least one of the hyperscalars. Understanding of large-scale distributed systems. Ability to drill deep on technical implementation. Proven success as an architect and designer of large-scale high-performance SaaS products and services in senior technical role
• Deep expertise of monitoring, Observability, ticketing and assurance best practices for operations tooling
• Proven track record of integrating bleeding edge security principals of APIs, microservices, SSO, OAuth, IAM, Zero Trust, etc. and owning and creating complete secure architecture
• IP Network connectivity and security, including VPN, VPC peering, IPSec, DDoS mitigation, Secure DNS, NAT, IDS/IPS, etc.
• Respond to technical issues in a professional and timely manner

• Tools and technologies: Terraform, Azure DevOps, Kubernetes, ServiceNow, JIRA, etc.

Process Skills:

• Services Agility: Deep expertise with CI/CD environments and DevOps methodologies. Deep understanding of building workflow automation and orchestration engines at multiple layers: customer interfaces, business processes, services analysis, design and deployment, network analysis, design and deployment, element management and provisioning, etc. Closed loop fault detection, correlation and mitigation.
• Knowledge and experience of modern software development methodologies including Agile/Sprint etc. Good working knowledge of CI/CD, DevOps, automated testing and code analysis
• Conducts technical reviews to provide guidance on engineering best practices and compliance with framework's established procedures

Experience:

• Bachelor of Science in Computer Science or technical equivalent
• Expert level for technical, process and communication skills
• Minimum 5 years (preferred 8 years) of experience with architecting public cloud solutions
• Minimum 10 years of experience of working in process automation and orchestration, services agility and CI/CD. Automating/orchestrating both the business processes and the technology systems processes that enable them
• Minimum 10 years of experience to produce detailed component specifications as part of a solution architecture
• Minimum 10 years of experience to provide authoritative guidance on technical aspects of systems development, integration, operations, disaster recovery, lifecycle and deployment
• Minimum 3 years of experience with security at infrastructure, platform and applications levels
• Experience with analytics and related technologies
• Excellent interpersonal communication. Comfortable explaining complex problems in ways that opens the boundaries of possibilities and inspire others to follow

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

• An opportunity to create digital experiences for Nokia's present and future global customers for the IT/Telecom services
• Build Multicloud automation solution that spans all major cloud providers: AWS, Google, Microsoft, Oracle and others
• Allowance for Remote work
• Learning opportunity in a company that encourage bold and innovative technologies and solutions

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.