Principal Business Operations Partner

Passionate people. Loyal clients. Leading solutions.
With a rich culture of creative collaboration and professional growth, IDeaS' team members build successful careers with us.
IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we're working, our teams come together to create leading revenue management solutions that accelerate our clients' growth through revenue optimization.
Summary
Engages in a role that directly supports business operations in an effort to achieve the strategic goals of the organization. Leverages domain and industry expertise. Performs research, analysis, and coordination in support of divisional activities on initiatives such as budgeting, project and communication management, policy and procedure development, and strategic planning. Providesproblem solving and/or trouble-shooting on company systems or processes. Interacts with internal staff, Business Units/Departments at IDeaS.
Major Responsibilities

• Manages and/or supports the development and execution of business strategies and/or programs; aligns scope with strategic business objectives and regularly report on status to management.
• Works primarily with Directors to create novel and complex programs to facilitate achievement of assigned goals.
• Programs typically require input from and coordination with other IDeaS departments.
• Mentors other Business Operations Specialists within the organization.
• Leads cross-functional project teams.
• Provides leadership and direction to support development and execution of business strategies and initiatives; coordinates activities with other business units within the company; establishes operating rhythm of the business to ensure the organization is running effectively and efficiently to met goals and objectives.
• Identifies and analyzes the business needs of the department or business unit to develop plans for continuous improvement and to help determine solutions to business problems.
• Engages in the project life cycle implementation process to facilitate and support the successful delivery (i.e., resource requests, contracts reviews, service agreements/work orders, project plans, invoices, etc.); manages operational tasks associated with project delivery.
• Investigates options, recommends courses of action and drives implementation of initiatives related to continuous improvement, streamlining operations, and service delivery readiness and capabilities.
• Defines and implements standards and best practices to foster collaboration across all areas of the organization.
• Provides resources to facilitate and enhance the value and quality of project delivery (i.e., training/learning, knowledge sharing, etc.).
• Reviews, analyzes and synthesizes policies, processes and guidance documents to facilitate understanding and usage by the business.
• Leverages internal knowledge of corporate tools/systems, processes/procedures, methodologies and best practices to support the business.
• Create and produce business reports and analysis on relevant areas of the organization and share them with appropriate stakeholders.
• Builds relationships with clients, internal clients, project dependencies, and stakeholder influences that characterize partnership, cooperation and trust.
• May deliver presentations to management describing process improvement recommendations for approval.
• May be primary point of contact on corporate system which may include creating and delivering training and/or documentation to other employees in the use of the system.
• Performs other duties as assigned.

Requirements (Knowledge, Skills, Abilities, Competencies, Education & Experience)

• Bachelor's degree, preferably in Business, Marketing, Accounting, Computer Science or related field.
• Typically requires a minimum of 8 years of experience researching, analyzing and/or reporting information related to specific area of assignment.
• Ability to choose the best applications to achieve business objectives.
• Ability to lead project teams, gain consensus and mediate conflict.
• Superior organizational and decision-making skills.
• Ability to develop creative solutions to complex problems and manage multifaceted initiatives simultaneously.
• Ability to integrate knowledge and demonstrate competence across related business areas.
• Ability to provide guidance and training to others.
• Excellent analysis, negotiation, facilitation, and presentation skills
• Proven interpersonal, oral, and written communication skills.
• Ability to analyze solutions for business operations environment integrating both internal and external client needs.
• Ability to design and support innovation processes.
• Ability to present concepts and strategies in a way that influences adoption.
• Ability to assess defined financial, strategic, and tactical options.
• Ability to perform well under pressure and produce high results with constantly changing deadlines.
• Global business perspective
• Ability to travel, as needed.
• Proficient in MS Excel, Word, and Outlook

We Support Who You Are....
As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you're launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.
At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States , and should not require, now or in the future, sponsorship for employment visa status.
SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights . Also view the Pay Transparency notice.
Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.
Resumes may be considered in the order they are received.
IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
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