Principal Cloud Solutions Architect (Private Cloud)

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary

As a Cloud Solution Architect, you will partner with application teams to architect secure, resilient, and performant solutions on Comcast's private cloud platforms across a variety of business use cases. The Comcast Cloud Technologies team develops and delivers cloud technologies and services that enable Comcast organizations to transform their businesses through innovation.

Job Description

Organization:

The Comcast Cloud Technologies (CCT) organization at Comcast develops, delivers and operates cloud technologies and services to help Comcast organizations digitally transform their businesses and convert technology challenges into innovation opportunities.

We do this through our culture by leading with trust in our teams through empowerment, accountability, and empathy. We ask our team to manage through change by remaining furiously customer centric, maintain our ability to be open, and striving for transparent with ourselves and each other. Additionally, we ask our team to continuously evolve through' learning, being reliable and retaining flexibility.

Role Summary:

As a technology centric and end to end customer experience driven company, Comcast has embarked on a daring journey to embrace cloud computing and cloud-based technologies across its entire business.

With this goal in mind, over the last several years, many Engineering organizations across Comcast have begun to leverage cloud solutions and services to modernize their infrastructures and establish their future platforms for innovation.

In this role, you will:

• Partner with application teams to help architect secure, resilient, and performant solutions on our private cloud platforms
• Coach and educate engineering teams on cloud concepts and best practices
• Build prototypes, publish design patterns for use by the organization
• Provide guidance on cloud migration techniques including the 6 R's
• Work closely with and provide feedback to the cloud product team to ensure our private cloud offerings meet the growing needs of the applications that depend on it
• Evaluate technical risks and develop mitigation strategies for application team architectures and the private cloud platform
• Create tooling for the private cloud platform that can be leveraged by application teams to ease their adoption and integration

What you can expect:

• Chance to learn new technologies and services
• Ability to impact Comcast success at scale across a variety of business use cases
• To be creative and build innovative solutions for challenging technical problems
• Opportunity to present internally and externally
• A flexible work environment
• A fun, diverse and inclusive organization

Who does the cloud solution architect work with?

Cloud solution architects work across the Comcast organization with engineers and leaders to enable building products and services for a variety of use cases and leverage their experience internally with the Comcast Cloud Technologies team to provide feedback and guidance to continuously improve our cloud product offerings.

What are some exciting problems you'll be working on?

In your role you will enable application teams to deliver Comcast's products and services at massive scale leveraging cloud technologies by engaging with teams to design innovative cloud architectures that solve challenging business problems.

Where can you make an impact?

Comcast's mission is to create incredible technology and entertainment that connects millions of people to the moments that matter. You'll be working with some of the brightest minds in Comcast as we continue our cloud journey to reduce time to market and improve our products and services through cloud adoption.

What you need to succeed:

• Strong understanding of cloud technologies
• Experience architecting solutions in a cloud environment
• Able to apply concepts of the well-architected frameworks for private cloud
• Practical experience with Infrastructure as Code tools such as Terraform
• Understanding of cloud identity and access management (IAM) concepts and services
• Understanding of VMWare and experience deploying to VMware environment a plus
• Experience deploying on and operating Kubernetes a plus
• Practical experience deploying to a public cloud a plus (AWS, GCP, Azure) a plus
• Understanding of cloud/networking and protocols such as TCP/UDP, ICMP
• Software development experience and understanding of SDL concepts a plus
• Experience troubleshooting issues in large scale Cloud environments a plus
• Excellent verbal and written communication skills
• Capable of presenting to diverse groups of individuals
• Ability to develop relationships and work across multiple teams and organizations

About Our Team:

• We have a bias for action and outcomes
• We are agile and seek continuous improvement
• We take our work seriously, but do not take ourselves too seriously
• We are passionate about winning together
• We treat customers as partners rather than as tickets to be closed
• We value delivering solutions now with iterative refinement

The requirements are intended as a guideline only. If you are motivated and interested in jumping into something new, believe you can bring a fresh opinion to our culture and enjoy solving daring problems, then you should apply.

• We value critical thinking, self-motivation, and the ability to be successful in an ambiguous and less-structured environment
• We love people who are intellectually curious, apply data to make decisions, innovate, elevate the performance of those around them, and like to win as a team
• We want you to be passionate about delivering an excellent customer experience and understand how the work you do connects to the customer
• Exceptional business judgement demonstrating strong critical thinking complemented with a bias for action and execution/operational excellence
• Excellent analytical problem-solving skills and ability to synthesize data from multiple sources to drive data-driven decisions
• An engineering degree or public cloud certification is not required, but you should have strong technical capability, passion for technology, and the ability to connect with engineering teams, finance, and technical leadership

Employees at all levels are encouraged to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Be responsible for the customer experience - think and act in ways that put our customers first, give them detailed digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be hard-working learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new insights.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Get results and growth!
• Respect and promote inclusion & diversity!
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

LOCATION: Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices.

Compensation

This job can be performed in California, with a Pay Range of $159,736.35 USD - $230,020.34 USD

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

10 Years +

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.