Principal Consultant

Company Description

Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated talent solutions drive the business results you need. 

As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today’s global marketplace.

Job Description

OVERVIEW

• QuantumWork Advisory is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. Our business provides advisory services for clients in the space of talent acquisition, external workforce, and procurement. From selecting processes and technologies to transforming a client technology landscape, QuantumWork Advisory supports clients end-to-end in their journey.
• As an industry leader, we draw upon decades of experience to design innovative tools, products, and processes. We develop competitive practices that position organizations for growth, and we deliver the insight needed to succeed in today's global marketplace.
• Backed by the Allegis Group, QuantumWork Advisory is part of the world’s largest privately held human capital firm. As a result of this ownership, we have the flexibility, innovation, and agility of a “start-up”, combined with stability, networks and resources of a successful and proven market leader.

SUMMARY

• QWA is responsible for all design thinking activities throughout the Advisory Practice service offerings. QWA demonstrates expertise to map out business processes and compare to best practices to find efficiencies and new solutions for clients. We work with internal and external stakeholders, project teams and subject matter experts (SME’s) providing leadership and holistic solutions for cross-functional business groups specializing in the Human Capital Management domain.
• The principal consultant is required to demonstrate passion for technology and enhancing the user experience. It is crucial the person has a strong passion to learn and systematically absorb and document market intelligence of the tech ecosystem and continue to grow their expertise. The role is a critical conduit between business needs and more technical requirements.

RESPONSIBILITIES

Customer Relationship Management and Business Development

• Act as the lead point of contact representing QuantumWork Advisory from project kick-off through closure.
• Act as the key bridge to understand business requirements and build empathy with the user experience to identify the optimal technical and service design solution.
• Provides pre-sales support including RFx responses, presenting at BD pitches, and conducting solution design.

Research and Analysis

• Develop a detailed understanding of the current process, operational design and technology challenges and define a clear and agreed problem statement.
• Gain insight into client requirements and business needs. Conduct on-site or virtual workshops with customers to validate requirements and gain consensus around project scope and plan.
• Oversee and support data collection, analysis, and solution design phases.
• Leveraging design thinking method and philosophy, understand and capture the needs of the customer through an outside-in lens
• Conduct interviews and surveys, existing process maps and technology diagrams to 
• Work with the team to develop a journey map to understand pain points
• Tenaciously question, challenge assumptions, and analyse information to diagnose the root of an issue, design optimal solutions, and assess short- and long-term impact of recommendations.

Service and Technology Design

• Design and recommend solutions that improve the user experience.
• Recommend either optimising current technologies or implementing new technologies across the talent acquisition cycle including ATS, CRM, Search and Match, AI and Automation, Scheduling and Marketing tools.
• Leverage their excellent working knowledge of the talent cycle and recruitment processes and how they are best supporting by technology.
• Build a clear technology strategy and roadmap.

Product Development

• When not working on client projects contribute to the development of the Advisory Practice by developing playbooks, methodologies, and toolsets to ensure each project is seamless and as efficient as possible.
• Proactively identify best practices form the market and work with leadership to meet and exceed these benchmarks

Market Analysis

• Research and document industry trends & technologies
• Provides consultation on technology best practices and trends

Project Management

• Provide project leadership on advisory projects and manage resourcing and work allocation.

Commercial

• Ensure each project meets profit margin targets.

Technology

• The role is a key conduit between business needs and more technical requirements. (It is expected for highly technical requirements, specialist resources would be engaged within the project to support this role).
• Analyze clients’ business and technical challenges and design comprehensive solutions that integrate smoothly into customer environments.
• Provides consultation to internal and external leadership on technology best practices and trends.
• Recommends appropriate courses of action to technology vendors and leadership on technical issues.

Sales and Expansions

• Constantly identify opportunities for advisory projects to support the client on their Worktech digital transformation journeys. A particular focus should be placed on upselling services that support their technology adoption.

Qualifications

• Demonstrated competency in strategic thinking with strong abilities in relationship management, working with demanding stakeholders, and driving change adoption by applying expertise in building empathy and relationships with senior clients and stakeholders
• Demonstrated experience in research and distilling complex information, advising, and leading, consensus building and influencing, presentation and facilitation skills
• Demonstrated experience in creating and using consulting frameworks and methodologies.
• A sound understanding of emerging talent technology solutions and trends
• Demonstrated track record of continuous learning
• Ability to solve technical and business problems and effectively present conceptual information to all levels of internal and external management
• Experience in working with cross-functional teams to solve complex business problems and meet project deliverables
• Advanced in leading client discussions and driving project teams to decision consensus 
• Demonstrated competency in self-discipline and independently completing project deliverables
• Fundamental knowledge of project management and/or collaboration tools, specifically MS Office, Mural and Smartsheets.
• Ability to travel globally, up to 25-50%

Additional Information

As a workplace, we focus on relationships – with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.