Principal DevOps Software Engineer

Course Hero is scaling! We are looking to hire an experienced Principal DevOps Software Engineer to design and build a large scale platform for developers to design, build, deploy, support and operate their distributed services and to serve millions of customers. 

You will have a deep impact on a wide variety of technology decisions spanning multiple projects. We are looking for an exceptional technologist who has in-depth knowledge in continuous delivery, distributed systems, big data platforms and has built highly scalable and reliable systems. 

Mentorship with a developed sense of empathy is a key characteristic of a successful Principal Engineer at Course Hero.

Here are some ways you'll make an impact:

• Create strong practices around building a scalable and resilient platform for distributed microservices in cloud environments and value Observability as a first class principle
• Contribute solid and defensible opinions about code structure, object oriented design, and programming paradigms along with code reviews
• Provide technical leadership on tooling and services; open knowledge sharing with other team members and willingness to mentor team members
• Design for Developers, discover, evaluate, and implement new technologies or services to continually maximize operations efficiency and reliability while also delighting developers. 
• Drive operational improvements and application design requirements back to your software engineering partners
• Monitor and detect issues using tools like Jaeger, Prometheus, Elastic Search, Istio, New Relic, Datadog, and PagerDuty

Are you our Principal DevOps Engineer?

• 8+ years of professional experience developing software, Go, Python, PHP and Java
• Understand the challenges and trade-offs to be made when building and deploying systems to production
• Knowledge of best practices related to security, performance, scalability and disaster recovery
• Expertise in working with container technologies at scale with strong knowledge of the fundamentals to include service discovery, deployments, monitoring, scheduling and load balancing
• A robust Ops foundation - you’re always thinking “What happens if this fails?” while designing.
• Flexibility to adjust to changes in priorities and ability to deliver within constraints
• Bachelor’s degree or higher in Computer Science or STEM field

• Competitive salary, annual bonus, and RSUs
• Medical coverage, including full dental and vision
• Life and disability benefits
• 401(k) program (US)  / retirement savings plan (Canada) with company match
• One month paid sabbatical after 5 years at the company
• Education reimbursement
• Professional development workshops & industry conferences
• Paid parental leave
• Flexible work schedule
• Social responsibility program (volunteer time off and donation matching)
• Annual wellness stipend
• Monthly tech stipend
• Annual family planning stipend
• Quarterly snack boxes delivered to your door
• Cell phone allowance