Principal Informatica Administrator

Overview

The Principal Informatica Administrator is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Principal Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support.

Specialized Skills and Technology

• Experience with implementing and maintaining infrastructure for Informatica tools like PIM/Product 360, IDQ, ActiveVOS, Media Manager, Axon, EDC, PowerExchange, PowerCenter and/ or any Informatica MDM or ETL products.
• Any experience Installing and/ or Configuring Informatica tools PIM/Product 360, IDQ, ActiveVOS, Media Manager, etc.
• Experience in administrative tasks like migrating objects from one environment to other environments,
• Creating connections, maintaining repositories for Informatica tools
• Maintenance and Monitoring scripts for Informatica server like Backup, Start-up and stop service, logs etc.
• On-call support for trouble shooting and resolving issues in Production
• Experience in install, configure and maintain Informatica applications on Linux/Unix OS
• Experience in working with Database administrator to troubleshoot any problems
• Extensive experience in upgrading, patching to keep the systems up-to date
• Experience in system recovery in the event of system failures
• Advanced knowledge of shell scripting
• Advanced SQL skills
• Experience in cloud environments like Azure and AWS

Primary Responsibilities

• 5+ years experience
• Stay current on supported technologies through various training opportunities
• Identify opportunities to enhance processes, procedures and policies relating to administrative function
• Participate in on call rotation
• Provide accurate and timely updates to work
• Improve the service offered to our business partners
• Proactively work on continuous improvement by identifying cost reductions and productivity improvements
• Create measures for successful execution, including policies, processes, procedures, and controls
• Implement, enforce, and improve policies, processes, procedures, and controls
• Maintain system landscape documentation
• Ensure effective administration of, and compliance with, all internal processes, procedures, and controls
• Communicate effectively up and down the organizational hierarchy
• Implement continuous improvement measures and initiatives
• Monitor and work on issues
• Research, evaluate and recommend applications
• Monitors, troubleshoots, and maintains systems / hardware / software and uses remote monitoring tools
• Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions
• Provide coaching and mentorship of team members and peers
• Partner with engineering team to develop turnover documentation for steady state support
• Make recommendations to enhance processes, procedures and policies relating to administrative function
• Act as an escalation point to team members when manager is not available

Minimum Qualifications

• Bachelor's or technical degree in related field or equivalent experience
• 3+ years' experience in Infrastructure administration as it relates to the hardware and software
• Components that align to technologies supported at Southern Glazers
• Excellent verbal / written communication skills
• Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts
• Strong ability to combine information or data to find relationships among seemingly unrelated events
• Self-starter / motivated
• Delivers results
• Changed agent
• Strong attention to detail
• Ability to diagnose when a system or environment has a problem, issue or fault and resolve
• Ability to create, read, analyze, and interpret technical diagrams and written procedures
• Strong team player who can work across multiple functions
• Familiarity with ITIL concepts

Agile Delivery Values

• Openness - Team and stakeholders agree to be open about all work and challenges
• Commitment - Personally commit to achieving the goals of the team
• Respect - Respect your team members to be capable and independent
• Courage - You have courage to do the right thing and work on tough problems
• Focus - Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs