Principal, Infrastructure Engineering

Summary

• Responsible for overall on-prem infrastructure (Servers and Storage) architecture and support.
• Responsible for ensuring that teams or maintaining and executing organizational policies, procedures and controls, configuration management, release and deployment management, service monitoring, support, and problem management.
• Work with a team of 25 infrastructure administrators /engineers from Linux, Windows, Virtualization and Storage to train and transition the teams to support AWS infrastructure and CI/CD pipelines.

Primary Duties and Responsibilities

• Responsible for optimization, documentation, and support of the infrastructure components of OCC hosted in the on-premises data centers and the AWS cloud.
• Take ownership of the DevOps discipline and be responsible for managing all Level 2 server/infrastructure related issues in AWS.
• Responsible for monitoring server and storage performance in On-prem and AWS
• Responsible for CI/CD pipeline build, improvement, and management
• Support and troubleshoot infrastructure issues in production environments.
• Evaluate new tools, technologies, and processes to improve speed, efficiency, and scalability of continuous integration environments.

Supervisory Responsibilities

• N/A

Qualifications

• Experience in managing Linux, Windows, VMWARE and Storage on prem environments.
• Experience in Containers and Kubernetes. 
• Good understanding of how different infrastructure components interact in a distributed environment.
• Ability to investigate and perform Root Cause Analysis on reported issues and suggest workarounds before implementing the permanent fix
• Act as a subject matter expert for troubleshooting and resolving complex problems that span several different platforms.
• Partner with different infrastructure and development teams
• Work independently, prioritizes existing projects, and proactively determine areas requiring additional attention, monitoring, or maintenance.
• Work in collaboration with Infrastructure teams, product managers, development teams and architects to provide platform-related knowledge.

Technical Skills

• Experience in Linux and Windows OS
• Experience with VMWARE
• Experience with EMC and Netapp Storage
• Programming/scripting experience in languages like Java, Bash, Python
• Knowledge of Continuous Integration and Continuous Delivery (CI/CD) tools (examples - GitHub, Jenkins, Artifactory, Docker, Compose, K8s)
• Experience with cloud technologies and migrations
• Working knowledge of DevOps tools. e.g., Terraform, Ansible, Jenkins, Kubernetes, and CI/CD pipeline etc.
• Experience preferred with AWS foundational services like VPCs, Security groups, EC2, S3, KMS, AWS CLI and IAM etc.
• Experience developing and delivering technical solutions using On-prem infrastructure and public cloud service providers like Amazon, Google, etc.
• Familiarity with monitoring related tools and frameworks like Splunk
• Experience with RESTful APIs and JSON RPC
• Experience following Git workflows

Education and/or Experience

• [Required] B.S. in Computer Science or (preferred) M.S. in Computer Science or Information Systems
• [Required] Minimum 10+ years of experience in Compute (LINUX/Windows) administration
• [Required] Minimum 5 years leading projects
• [Preferred] Experience in a regulated / financial industry

Certificates and Licenses

• ITIL Certification(s)