Principal - Infrastructure Software Quality - Database

Job Overview:

Database SQM Infra Test Delivery Lead has unique responsibilities to manage the quality of infrastructure Database projects and changes projects such as patching, upgrades, integrations, certifications and emergency fix.

• Responsible for Infrastructure Test Strategy for Infra Changes and Projects
• The leadis responsible for general project management elements like planning, execution, monitoring, testing, and project closure to embed quality delivery for infrastructure Engineering & Operations projects
• Primary expectation is manage program demand intake, quality delivery, test planning, schedules, risks and issues, incident analysis.
• Accountable to deliver estimate efforts, track financials, hold monthly meetings with Infra leadership and address failed changes incidents and identify do better opportunities.
• Accountable to drive quality efficiencies and effectiveness using automated solutions for Database changes, testing life cycle and change process optimization
• Provide feedback to stakeholders on Quality Roadmap, including automation opportunities
• Influence and communicate effectively with both technical & non-technical audiences
• Contribute to increasing automated testing capabilities to ensure success of infrastructure database projects or system changes

Roles & Responsibilities

• Provide technical leadership and expertise within the infrastructure field to deliver quality programs and projects in-house and on-shore for Infrastructure database products and tools.
• Responsible for defining Infra Test Delivery strategy, approach and execution for change requests.
• Be accountable for the test coordination and mentor Infra Test Delivery Team and participate in interviews, induction, and training
• Ensuring that the application teams adhere to the principles, guidelines and best practices of the Infra Test Delivery strategy as defined.
• Build and maintain quality standards and ensure application teams deliver quality testing to validate infra changes by utilizing technical automated test assets and discipline.
• Lead and manage Infra Test Delivery activities such as understanding infra change impacts, prep test plans, perform test execution, deliver test results metrics to key stakeholders
• Accountable for performing root cause analysis for continuous change quality improvement to drive production stability in the infrastructure test delivery programs.
• Be an escalation point for project and change deliver, issue and risk management and stakeholder communications
• Serve as a team lead and plan required talent, capacity and growth to build a robust motivated delivery team
• Excellent analytical and troubleshooting skills using the big picture understanding of core Infrastructure components and architecture
• Lead the coordinate testing with the application teams and Infra change team during infrastructure changes and provide support throughout the resolution
• Collaborate and present program status weekly and monthly cadence with Infrastructure leadership partners and executives

Required Knowledge

• Familiar with Automated Testing Types, Environments, Frameworks (Linear,Modular,Data-Driven..etc)
• Solid understanding and experience in various testing discipline concepts: functional testing, regression testing, smoke testing, non-functional requirement testing, and smoke testing
• Test lifecycle experience in delivering high quality infrastructure changes with minimal impacts to applications (test planning, test scenario build, test execution, defect/issue management and test health metrics and status reporting)
• Test management experience including soliciting requirements, producing test strategy, effort estimation and test schedules.
• Good understanding of Computer Systems Architecture and Data Center Services and Operations.
• Infrastructure Administration, Automation Concepts, Diagnostics and Troubleshooting.
• ITIL Service Management Concepts (Incident, Problem, Change, Release)
• Knowledge on Excel, PowerPoint, SharePoint, Service Now, Jira
• Familiarity of Agile Methodology Scrum/Kanban and project management tools like Azure and Jira

Preferred Technical Skills

• Preferred Technical Skills
• Good understanding of Database Patching, Upgrades, Security fixes, APIs, Integration, Protocols & Frameworks
• Familiarity with Database technologies such as : MS SQL, , Hadoop, Oracle/Exadata and DB2

Personal Qualifications & Skills

• Bachelor Degree in Information Technology or related field and equivalent experience.
• Related Certifications in areas of Computer Infrastructure, Testing, and Project Management.
• Provide leadership , build and maintaining relationships with Stakeholders.
• Ability to organize and prioritize work and tasks under pressure.
• Strong troubleshooting mindset and inquisitive mind sets
• Ability to handle conflict effectively.
• Able to communicate with all levels of management and peers within the organization, written and verbal.
• Flexible with the ability to and work under pressure
• Proactive, strong-minded, quick thinker and assertive.

About Northern Trust:

Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With more than 130 years of financial experience and over 20,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Working with Us:

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!

We'd love to learn more about how your interests and experience could be a fit with one of America's best banks and most sustainable companies! Build your career with us and apply today.